A PC distributor to be avoided

I'm amazed Pinnacle is still in business.

I recently had a faulty Asus motherboard which is still under warranty - but the reseller had closed down. The board was returned to Pinnacle and they gave me the run around almost from the moment they received it.

Firstly, claiming they had no stock of the board - then going as far as claiming they had stopped ordering all Asus AMD products.

I contacted numerous resellers in CT and they said I was wasting my time dealing with Pinnacle - that they would give me the run around and would at best most likely force me to accept a substantially inferior and cheaper replacement board. Or more likely just not replace or honor the warranty at all!

Well after a week of being given the run around - they have stopped replying to my emails.

I will however not let this matter rest. It is *********, unfair and unacceptable business behavior.

The computer industry and consumers must be protected from this business practice.