Pinnacle Repairs and Maintenance PINTEQ
Unclaimed Business
|0 Reviews (last 12 months)|This business does not respond to reviews
Pinnacle Repairs and Maintenance PINTEQ
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Gina S
1 reviews | Active since Jan 2020
31 Jan 2025, 17:45
Pinteq Service Centre Should be avoided at all costs
My daughter took a laptop in for repairs in November after exams. Pinnacle promised to send a quote and never did. We were away in December. I went through in January to find out the issue. The staff closed the job card and created a new one and sent a quote within 24 hours. We paid immediately. This was before 10 January. We have received an email saying 4 weeks for parts. On calling this week to check in the status - no one answers the phone and puts us through to different departments if they do answer. Then we were cut off. I went in again and was assured that parts were due yesterday and was told NOT to phone but to email today. Today Lerato sent back a one line. "Parts have been ordered and waiting time is 4 yo 6 weeks" so from when were they just ordered, is the laptop actually still there, when is the 4 - 6 weeks up.....so many questions. Can we fetch the laptop and take it back when the parts have arrived? My daughter classes start mid Feb. What should I do?
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Gina S
1 reviews | Active since Jan 2020
31 Jan 2025, 17:45
Pinteq Service Centre Should be avoided at all costs
My daughter took a laptop in for repairs in November after exams. Pinnacle promised to send a quote and never did. We were away in December. I went through in January to find out the issue. The staff closed the job card and created a new one and sent a quote within 24 hours. We paid immediately. This was before 10 January. We have received an email saying 4 weeks for parts. On calling this week to check in the status - no one answers the phone and puts us through to different departments if they do answer. Then we were cut off. I went in again and was assured that parts were due yesterday and was told NOT to phone but to email today. Today Lerato sent back a one line. "Parts have been ordered and waiting time is 4 yo 6 weeks" so from when were they just ordered, is the laptop actually still there, when is the 4 - 6 weeks up.....so many questions. Can we fetch the laptop and take it back when the parts have arrived? My daughter classes start mid Feb. What should I do?
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Anonymous
1 reviews | Active since Jan 2020
28 Mar 2022, 12:17
Pinnacle sucks donkey nutz
Horrible service and customer treatment. Waited months for my refund on the warranty. I honestly want to sue these idiots. If you find yourself talking to Warren Peters, ask for another agent
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Mike M
1 reviews | Active since Jan 2020
12 Jan 2021, 14:06
No Technical Support from Pinnacle Pinteq
Extended warranty for my HP laptop is covered by Pinnacle . After a week no feedback from technical support after numerous calls and email. All you can do is leave a message but nobody returns the call.Today at 15:45 II was told technical support were at lunch so no reply Unacceptable poor service
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Mike M
1 reviews | Active since Jan 2020
12 Jan 2021, 14:06
No Technical Support from Pinnacle Pinteq
Extended warranty for my HP laptop is covered by Pinnacle . After a week no feedback from technical support after numerous calls and email. All you can do is leave a message but nobody returns the call.Today at 15:45 II was told technical support were at lunch so no reply Unacceptable poor service
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Replies (0)