PP
PinPoint Plumbing Leak Detection
Unclaimed Business
PP
PinPoint Plumbing Leak Detection
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About PinPoint Plumbing Leak Detection
PinPoint Plumbing Leak Detection has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked PinPoint Plumbing Leak Detection across 7 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAM
Aadil M
1 reviews | Active since Jan 2020
8 Sept 2025, 09:49
Dismal Service
This company is not even worthy of the 1 star I have given them Unfortunately they were sent out by my insurance company and I had no choice in the matter On 01/08/2025 I found a leak within the shower wall on my property This was claimed for via insurance who sent out Pinpoint Electronic Leak Location Services CC Firstly the plumbers arrived late to my property where I was sitting and waiting impatiently as I needed to leave for a prayer Upon arrival I spoke to the plumbers and showed them the problem area They got to work on it and asked for payment of my access amount (which was probably more than the cost of repair) Anyway I paid the amount as I was in a hurry to leave. I was told they would be an hour or alittle more, I was contacted prematurely to come back home as they were done with the repair and were waiting for me so they could leave. I inspected the repair and insured it was completed, I specifically asked the plumber where and when would I recieve the report as well as water loss report for my insurance and to submit to municipality. The plumber advised me that his company would email it to me within a few days of the repair. By the 01/09/2025 "ONE MONTH LATER, I had not received the report nor the water loss report from them so I contacted my insurance for this, my insurance sent me the report and advised that they had not received the water loss report from this pathetic company. On the 02/09/2025 I contacted Pinpoint Electronic Leak Location Services CC for the water loss report as well as the meter reading after repairs were conducted as I needed this to submit to the municipality for them to sort out on their side.... I spoke to an *********** person named Lindo and had to follow up twice where I spoke to Michelle who advised me that Lindo is sorting out the email for me. It is currently the 08/09/2025 A WHOLE WEEK LATER and I am still waiting for the email from Lindo DO NOT SUPPORT THIS COMPANY AND DO NOT ALLOW THEM TO WORK ON YOUR PROPERTY
Helpful (0)
|Replies (0)AM
Aadil M
1 reviews | Active since Jan 2020
8 Sept 2025, 09:49
Dismal Service
This company is not even worthy of the 1 star I have given them Unfortunately they were sent out by my insurance company and I had no choice in the matter On 01/08/2025 I found a leak within the shower wall on my property This was claimed for via insurance who sent out Pinpoint Electronic Leak Location Services CC Firstly the plumbers arrived late to my property where I was sitting and waiting impatiently as I needed to leave for a prayer Upon arrival I spoke to the plumbers and showed them the problem area They got to work on it and asked for payment of my access amount (which was probably more than the cost of repair) Anyway I paid the amount as I was in a hurry to leave. I was told they would be an hour or alittle more, I was contacted prematurely to come back home as they were done with the repair and were waiting for me so they could leave. I inspected the repair and insured it was completed, I specifically asked the plumber where and when would I recieve the report as well as water loss report for my insurance and to submit to municipality. The plumber advised me that his company would email it to me within a few days of the repair. By the 01/09/2025 "ONE MONTH LATER, I had not received the report nor the water loss report from them so I contacted my insurance for this, my insurance sent me the report and advised that they had not received the water loss report from this pathetic company. On the 02/09/2025 I contacted Pinpoint Electronic Leak Location Services CC for the water loss report as well as the meter reading after repairs were conducted as I needed this to submit to the municipality for them to sort out on their side.... I spoke to an *********** person named Lindo and had to follow up twice where I spoke to Michelle who advised me that Lindo is sorting out the email for me. It is currently the 08/09/2025 A WHOLE WEEK LATER and I am still waiting for the email from Lindo DO NOT SUPPORT THIS COMPANY AND DO NOT ALLOW THEM TO WORK ON YOUR PROPERTY
0
Replies (0)MB
Marlene B
1 reviews | Active since Jan 2020
11 Jan 2024, 12:09
Pinpont Leak Detection - Missing In Action
Pinpoint was very quick to ask me to pay before they delivered the service. They arrived on time, and found the leak at my swimming pool. They did not do the repair. Now I am struggling to get the report from them to have my swimming pool fixed. No-one is answering their phones. I phoned all the numbers that I could get, and also they are ignoring the e-mails I have send. I really do not know what to do anymore, but go to their premises, if they still exist!!
Helpful (0)
|Replies (0)MB
Marlene B
1 reviews | Active since Jan 2020
11 Jan 2024, 12:09
Pinpont Leak Detection - Missing In Action
Pinpoint was very quick to ask me to pay before they delivered the service. They arrived on time, and found the leak at my swimming pool. They did not do the repair. Now I am struggling to get the report from them to have my swimming pool fixed. No-one is answering their phones. I phoned all the numbers that I could get, and also they are ignoring the e-mails I have send. I really do not know what to do anymore, but go to their premises, if they still exist!!
0
Replies (0)ZT
Zaan T
1 reviews | Active since Jan 2020
27 Aug 2021, 15:29
Awesome customer service
Awesome, friendly & fast customer service. Leak detected and sorted within 2 hours and everything restored. Special thanks to Elmarie for all the communication and assistance with the leak, to get all the guys here and issue sorted on a Friday afternoon.
Helpful (0)
|Replies (0)ZT
Zaan T
1 reviews | Active since Jan 2020
27 Aug 2021, 15:29
Awesome customer service
Awesome, friendly & fast customer service. Leak detected and sorted within 2 hours and everything restored. Special thanks to Elmarie for all the communication and assistance with the leak, to get all the guys here and issue sorted on a Friday afternoon.
0
Replies (0)SJ
TH
Tim H
1 reviews | Active since Jan 2020
15 Jun 2018, 05:54
Incompetent and unethical
PinPoint could not find the leak on our property. Furthermore, they could not even read a water meter and were amendment that 0.1 KL = 1L and hence my leak is super tiny (and my water bill huge??). They also for some inexplicable reason decided to "eliminate" the dripping pipe coming from the geyser's pressure control valve by pulling it into the ceiling, leaving it to dip on the ceiling boards for a week before it eventually started dripping onto our bed below. Of course they deny this and do not want to pay for damages. Unfortunately I can't prove anything, so they're happy to continue lying about it.
Helpful (0)
|Replies (0)TH
Tim H
1 reviews | Active since Jan 2020
15 Jun 2018, 05:54
Incompetent and unethical
PinPoint could not find the leak on our property. Furthermore, they could not even read a water meter and were amendment that 0.1 KL = 1L and hence my leak is super tiny (and my water bill huge??). They also for some inexplicable reason decided to "eliminate" the dripping pipe coming from the geyser's pressure control valve by pulling it into the ceiling, leaving it to dip on the ceiling boards for a week before it eventually started dripping onto our bed below. Of course they deny this and do not want to pay for damages. Unfortunately I can't prove anything, so they're happy to continue lying about it.
0
Replies (0)RK
Ronell K
1 reviews | Active since Jan 2020
6 Nov 2017, 14:28
Avoid avoid Nikki and PinPoint Home Solutions
We appointed Nikki from Pin Point Home Solutions to replace our asbestos roof with a corrugated iron one. Such an unfortunate decision as everything went pear shaped from day one. We've had to appoint another contract to fix the shoddy workmanship. The roof leaks and is completely skew. Insufficient *****s were attached which means the panel have blown up during strong winds. He had quoted to replace the wood beams underneath, but just reused the existing 50 year old beams. Avoid at all costs!!
Helpful (0)
|Replies (0)RK
Ronell K
1 reviews | Active since Jan 2020
6 Nov 2017, 14:28
Avoid avoid Nikki and PinPoint Home Solutions
We appointed Nikki from Pin Point Home Solutions to replace our asbestos roof with a corrugated iron one. Such an unfortunate decision as everything went pear shaped from day one. We've had to appoint another contract to fix the shoddy workmanship. The roof leaks and is completely skew. Insufficient *****s were attached which means the panel have blown up during strong winds. He had quoted to replace the wood beams underneath, but just reused the existing 50 year old beams. Avoid at all costs!!
0
Replies (0)TC