Pirates

I Am very disappointed in Pirates Steakhouse as im a businessman and I work so much,last week I decided to fake my entire family out ,and when we arrived at Pirates Steakhouse and ordered our drinks and food ,the food was so terrible when it arrived the chips was burnt ,and the roll was hard, everything was not as it was suppose to be ,I then requested to speak to a manager and was advised that a manager would call me ,n my details was took, yet its been over a week an no call,my daughter even go sick after eating those hotchips an through up when we got home ,this is unacceptable I normally eat there as its my favorite place but I don't kmow what happend this time around, and I'm taking it further seeing that nothing has been done!!!