DISGUSTING ATTITUDE OF MANAGER AND NON EXISTANT SERVICE

I Was at this store 26 July around 12h45 and firstly it takes forever to find people to assist as who knows where they are hiding . Eventually after walking up and down the Ailes I managed to find what I was looking for . There are many tills but only one person working one one till . The Q was long and after waiting about 10 min I asked for a manager . A man that was helping a customer fix something he has purchased just glared at me and then ignored me. He then proceeded to say he was the manager and I must just wait and ignored me again . The other customers were all complaining and could not believe how rude he was to me . He only told me that he was the manager after standing even longer in the Q. There were other staff I then saw come to the front, Why could they not assist .

When I told him its unacceptable to treat customers like this and whenever I come into this store there is always one person at at a till and a Q, he proceeded to ask me WHY DO I COME BACK THEN . Too say I was shocked was an understatement I asked for his name which obviously he did not give me and I told him I would complain to head office and his reply was DO WHAT YOU WANT . I tried to call head office and it goes to voicemail so I sent an email for someone to contact me ..still waiting ..