1 reviews | Active since Member
I will never buy a car again from we buy cars. They will sell you a car and that's it. if you have a problem they don't help. I paid for a service on a car that a bought from these guys. They use a company called Platinum Auto. We buy Cars tired to convince me that this company Platinum Auto does a good job on all the cars, so I asked for them to prove the service was done. unfortunately, they could not prove the service was done Platinum Auto never did the service but instead just invoiced the job. how many more cars have they done this to? My car was not serviced, the book was not stamped, the computer was not reset, fluids were not filled and parts were not changed. I have pictures of these. Platinum Auto lied that the service was done straight to my face. They tried to show my old parts and said it was new. I don't understand how a company like "we buy cars "does business with Platinum Auto. there building was burnt, the roof is like falling apart. new cars are being repaired outside in the parking lot. The owner can only say that they invoiced the job so it must have been done. lol Later the Owner calls me to stop me from going to buy cars and reporting this. He offered to redo the service, but why would I want to do the service with them after all the issues. I do not trust Platinum Auto and will never do business with these guys. I have asked WE BUY CARS for a refund on my service or pay for a service at another service center. I have also paid for a warranty, and now my warranty will be invalid due to these companies. SO FINALLY
We Buy Car says they can't help me "their customer" and I must go to the Ombudsman.
This is my experience with We Buy Cars and Platinum Auto.
It seems they will sell you the car and after you sign on the line, you are on your own.
Shame on you We Buy Cars and Platinum Auto
Part 2 after I contact the Ombudsman.
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