PA
PLATINUM AUTO REPAIR CENTRE
Claimed Business
PA
PLATINUM AUTO REPAIR CENTRE
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Chantal S
1 reviews | Active since Jan 2020
6 Jan 2025, 13:11
Platinum auto repair center are ****s
Platinum auto repair center at 59 Columbine Road, Glen Anil which is owned by Trevor Pillay has given me the worst experience as a customer. I will never advise anyone to ever trust these *****s and ****s. The owner is always on holiday, as the staff say. They have no morals and principles as a business. For the past 3 years my vehicle has been in and out of their so called workshop with no work ever being done. Clive, who is the person to contact on their adverti*****ts via social media never answers his phone, he is a **** and a ***** together with his accomplist Rikesh. They have kept my vehicle for 3 to 4 months, making excuses that they are awaiting parts, or getting someone to assist with repairs or trying to 'make a plan" for me while their boss is away or telling me that they are unwell or their spouse is with them. Is this how a business should operate? They removed the vehicle without my permission and parked it off at a church, they ignore all methods of communication. This business, in my opinion is a **** and they just want to lie and commit *****. I have been calling and messaging Clive and Rikesh for months now, I don't know where my vehicle is , I haven't seen my vehicle to know the condition of my vehicle. Extremely disappointing and the owner doesn't care as well. So if you never want to see your vehicle again and be **** to and taken for a stupid this is the place to send your vehicle. If you Want a job done don't ever trust these guys they will rob you, lie to you and add tons on stress to your life.
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Chantal S
1 reviews | Active since Jan 2020
6 Jan 2025, 13:11
Platinum auto repair center are ****s
Platinum auto repair center at 59 Columbine Road, Glen Anil which is owned by Trevor Pillay has given me the worst experience as a customer. I will never advise anyone to ever trust these *****s and ****s. The owner is always on holiday, as the staff say. They have no morals and principles as a business. For the past 3 years my vehicle has been in and out of their so called workshop with no work ever being done. Clive, who is the person to contact on their adverti*****ts via social media never answers his phone, he is a **** and a ***** together with his accomplist Rikesh. They have kept my vehicle for 3 to 4 months, making excuses that they are awaiting parts, or getting someone to assist with repairs or trying to 'make a plan" for me while their boss is away or telling me that they are unwell or their spouse is with them. Is this how a business should operate? They removed the vehicle without my permission and parked it off at a church, they ignore all methods of communication. This business, in my opinion is a **** and they just want to lie and commit *****. I have been calling and messaging Clive and Rikesh for months now, I don't know where my vehicle is , I haven't seen my vehicle to know the condition of my vehicle. Extremely disappointing and the owner doesn't care as well. So if you never want to see your vehicle again and be **** to and taken for a stupid this is the place to send your vehicle. If you Want a job done don't ever trust these guys they will rob you, lie to you and add tons on stress to your life.
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Anonymous
1 reviews | Active since Jan 2020
6 Dec 2024, 15:12
Complaint against Platinum Auto and Repair
You have had a vehicle for over 2 months without articulated reason, no ability to be contacted, no responses to requests for information and no feedback that has voluntarily come from your side at Platinum Auto Repair. This has put a family with small children at risk, which is irresponsible, dangerous and thoroughly unacceptable. This complaint wishes to express our collective dissatisfaction with the lack of communication, seemingly disinterested attitude, inability to understand your impact on others lives. All you seem to be interested in is *****ing their monies with no accountability on your side for anything. This company should be totally boycotted.
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Anonymous
1 reviews | Active since Jan 2020
6 Dec 2024, 15:12
Complaint against Platinum Auto and Repair
You have had a vehicle for over 2 months without articulated reason, no ability to be contacted, no responses to requests for information and no feedback that has voluntarily come from your side at Platinum Auto Repair. This has put a family with small children at risk, which is irresponsible, dangerous and thoroughly unacceptable. This complaint wishes to express our collective dissatisfaction with the lack of communication, seemingly disinterested attitude, inability to understand your impact on others lives. All you seem to be interested in is *****ing their monies with no accountability on your side for anything. This company should be totally boycotted.
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Ricardo C
1 reviews | Active since Jan 2020
19 Apr 2023, 07:57
Pathetic and slow service
these guys are taking forever with my vehicle, it went in for 1 thing, and now its sitting with them for over 2 months cause they broke something, i receive no calls or updates i have to constantly call to find out whats taking so long and all i get is excuses and empty promises it will be 3 months now without my vehicle theres no sense of urgency or promise with this workshop, what i was advised was a 1 week job has turned into a 3 month long night mare, they have no care of the inconvenience caused
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Ricardo C
1 reviews | Active since Jan 2020
19 Apr 2023, 07:57
Pathetic and slow service
these guys are taking forever with my vehicle, it went in for 1 thing, and now its sitting with them for over 2 months cause they broke something, i receive no calls or updates i have to constantly call to find out whats taking so long and all i get is excuses and empty promises it will be 3 months now without my vehicle theres no sense of urgency or promise with this workshop, what i was advised was a 1 week job has turned into a 3 month long night mare, they have no care of the inconvenience caused
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Guss P
1 reviews | Active since Jan 2020
8 Feb 2023, 11:56
Great service
I have been having having so much issues with my car that I purchased from We Buy Cars and they never call you back but they send their cars to PPP platinum Auto to get sorted before u take the car away and these guys are on the ball the follow ups the assistance the urgency it is amazing. They really try and satisfy you to the best of their ability. Every time I call even if there is no feedback they answer the phone unlike the customer agent Cheryl from We Buy Cars. She is always busy or unavailable. My car has been in the shop for about 2 weeks now and I consistently get feedback from PPP Platinum Auto. I am patient because of Platinum Auto as they are keeping me cool because of their service and they are really customer satisfaction inclined.
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Guss P
1 reviews | Active since Jan 2020
8 Feb 2023, 11:56
Great service
I have been having having so much issues with my car that I purchased from We Buy Cars and they never call you back but they send their cars to PPP platinum Auto to get sorted before u take the car away and these guys are on the ball the follow ups the assistance the urgency it is amazing. They really try and satisfy you to the best of their ability. Every time I call even if there is no feedback they answer the phone unlike the customer agent Cheryl from We Buy Cars. She is always busy or unavailable. My car has been in the shop for about 2 weeks now and I consistently get feedback from PPP Platinum Auto. I am patient because of Platinum Auto as they are keeping me cool because of their service and they are really customer satisfaction inclined.
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Tyric L
1 reviews | Active since Jan 2020
24 Feb 2022, 12:27
Shame on you We Buy Cars and Platinum Auto
I will never buy a car again from we buy cars. They will sell you a car and that's it. if you have a problem they don't help. I paid for a service on a car that a bought from these guys. They use a company called Platinum Auto. We buy Cars tired to convince me that this company Platinum Auto does a good job on all the cars, so I asked for them to prove the service was done. unfortunately, they could not prove the service was done Platinum Auto never did the service but instead just invoiced the job. how many more cars have they done this to? My car was not serviced, the book was not stamped, the computer was not reset, fluids were not filled and parts were not changed. I have pictures of these. Platinum Auto lied that the service was done straight to my face. They tried to show my old parts and said it was new. I don't understand how a company like "we buy cars "does business with Platinum Auto. there building was burnt, the roof is like falling apart. new cars are being repaired outside in the parking lot. The owner can only say that they invoiced the job so it must have been done. lol Later the Owner calls me to stop me from going to buy cars and reporting this. He offered to redo the service, but why would I want to do the service with them after all the issues. I do not trust Platinum Auto and will never do business with these guys. I have asked WE BUY CARS for a refund on my service or pay for a service at another service center. I have also paid for a warranty, and now my warranty will be invalid due to these companies. SO FINALLY We Buy Car says they can't help me "their customer" and I must go to the Ombudsman. This is my experience with We Buy Cars and Platinum Auto. It seems they will sell you the car and after you sign on the line, you are on your own. Shame on you We Buy Cars and Platinum Auto Part 2 after I contact the Ombudsman.
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Tyric L
1 reviews | Active since Jan 2020
24 Feb 2022, 12:27
Shame on you We Buy Cars and Platinum Auto
I will never buy a car again from we buy cars. They will sell you a car and that's it. if you have a problem they don't help. I paid for a service on a car that a bought from these guys. They use a company called Platinum Auto. We buy Cars tired to convince me that this company Platinum Auto does a good job on all the cars, so I asked for them to prove the service was done. unfortunately, they could not prove the service was done Platinum Auto never did the service but instead just invoiced the job. how many more cars have they done this to? My car was not serviced, the book was not stamped, the computer was not reset, fluids were not filled and parts were not changed. I have pictures of these. Platinum Auto lied that the service was done straight to my face. They tried to show my old parts and said it was new. I don't understand how a company like "we buy cars "does business with Platinum Auto. there building was burnt, the roof is like falling apart. new cars are being repaired outside in the parking lot. The owner can only say that they invoiced the job so it must have been done. lol Later the Owner calls me to stop me from going to buy cars and reporting this. He offered to redo the service, but why would I want to do the service with them after all the issues. I do not trust Platinum Auto and will never do business with these guys. I have asked WE BUY CARS for a refund on my service or pay for a service at another service center. I have also paid for a warranty, and now my warranty will be invalid due to these companies. SO FINALLY We Buy Car says they can't help me "their customer" and I must go to the Ombudsman. This is my experience with We Buy Cars and Platinum Auto. It seems they will sell you the car and after you sign on the line, you are on your own. Shame on you We Buy Cars and Platinum Auto Part 2 after I contact the Ombudsman.
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Mhlo N
1 reviews | Active since Jan 2020
3 Sept 2021, 05:40
Extremely disappointed!!!
I am so disappointed in the service that was provided, my vehicle went in for a gearbox problem and was there for almost a month with no feedback I was the one following up, today when I drove my car the steering wheel was very stiff and there’s a warning light on and also the hooter and speedometer is not working, on top of that they want to make me wait further more than a day to fix it again, it’s my second time fixing my car there and both times a very bad experience!!!
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Mhlo N
1 reviews | Active since Jan 2020
3 Sept 2021, 05:40
Extremely disappointed!!!
I am so disappointed in the service that was provided, my vehicle went in for a gearbox problem and was there for almost a month with no feedback I was the one following up, today when I drove my car the steering wheel was very stiff and there’s a warning light on and also the hooter and speedometer is not working, on top of that they want to make me wait further more than a day to fix it again, it’s my second time fixing my car there and both times a very bad experience!!!
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