Platinum Wheels
Claimed Business
Performance(last 12 months):
0Trustindex Rating
#44Ranked In Automotive
29mReply Time
0 NPSUnlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 38 min
TrustIndex
0
Ranking
#44
in Automotive
Avg Reply
29m
NPS Score
0
Recommended: Unlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 38 min
Review Distribution
3.4|5 Reviews
Jun '25 - May '26
5(60%)
4(0%)
3(0%)
2(0%)
1(40%)
5(60%)
4(0%)
3(0%)
2(0%)
1(40%)
Frequently Asked Questions About Platinum Wheels
Platinum Wheels has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 38 min. Hellopeter has tracked Platinum Wheels across 98 total reviews. How is the TrustIndex calculated? →
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGS
Gaby S
1 reviews | Active since Jan 2020
25 Feb 2026, 12:44
Best in the industry
JP is hands down the friendliest, most down to earth and trustworthy dealer I’ve come across, truly the best in the industry. As a female first-time buyer I was skeptical about getting impartial advice and despite doing my homework, I kept hitting roadblocks. That changed the moment I contacted JP. He was incredibly attentive, going out of his way to ensure I was well-informed and making the right decision for my specific needs. I came to him via a family recommendation and now I know why. Now I’ll be the one recommending JP and Platinum Wheels to everyone looking for an honest dealership that goes the extra mile!
Helpful (0)
|Replies (0)GS
Gaby S
1 reviews | Active since Jan 2020
25 Feb 2026, 12:44
Best in the industry
JP is hands down the friendliest, most down to earth and trustworthy dealer I’ve come across, truly the best in the industry. As a female first-time buyer I was skeptical about getting impartial advice and despite doing my homework, I kept hitting roadblocks. That changed the moment I contacted JP. He was incredibly attentive, going out of his way to ensure I was well-informed and making the right decision for my specific needs. I came to him via a family recommendation and now I know why. Now I’ll be the one recommending JP and Platinum Wheels to everyone looking for an honest dealership that goes the extra mile!
0
Replies (0)WN
Wesley N
1 reviews | Active since Jan 2020
5 Feb 2026, 09:49
My experience selling a Porsche 911 Turbo S through Platinum Wheels – important read for private sellers
I’m sharing my experience to help other private sellers, especially those dealing with high-value vehicles, make informed decisions. Why I decided to sell: In early January 2026, I made the decision to sell my 2022 Porsche 911 Turbo S. The car was in excellent condition, well specced, and had low mileage (±18,000 km). Entering negotiations: I approached Jean-Pierre from Platinum Wheels and dealt with him in good faith. I re**** heavily on his experience and market knowledge to guide my decision, as most private sellers would. During our discussions (both written and telephonic), I was advised that: • A realistic selling price was around R4.2 million • Similar vehicles were typically standing for 3–4 months • Market conditions were soft • Pricing aggressively was necessary to move the car • There was some urgency to decide to sell to him because of other deals he was working on. Based on this information, I believed that holding the car would mean: • Incur additional costs • Limited upside on the selling price • A risk of further depreciation I made my decision based on the guidance I received and decided to accept a lower outright purchase offer rather than consigning the vehicle. I specifically made this decision because I believed: • The car would not sell quickly • The achievable price would not be materially higher than what was presented to me Had I been told otherwise, I would have chosen a different route. What actually happened: This is where my concern is. • The vehicle sold within three days • I was later informed it sold dealer-to-dealer for R4.5 million • The same vehicle was then resold again at a higher price for R4.7 million • On 5 February, after seeing the vehicle advertised yet again, this time by a dealership in Umhlanga for R5.2 million, I personally contacted the dealership to discuss the recent transaction history of the car. • During that conversation, I explained that I was the previous owner and asked how the vehicle had moved so quickly through the market. I was told, in their words, that “you were significantly underpaid for this car and should have received at least R4.2 million.” • I understand that this is the opinion of a third party, but hearing this from another dealer, particularly one now reselling the vehicle, reinforced my concern that the market value and demand for the car was not aligned with what I was told at the time. This outcome was completely inconsistent with the market picture that had been presented to me during negotiations with Jean Pierre. Why I feel wronged: I fully understand that dealers need to make a profit, that is not the issue. The issue is that: • The information I was given directly influenced my decision • The demand for the car appeared to be stronger than what was represented to me. • The achievable selling price was materially higher than communicated Based on what transpired, I believe I was financially prejudiced by approximately R300,000–R400,000. Final thoughts and advice: This was an expensive lesson for me. If this post helps even one person avoid a similar outcome, it will have served its purpose. I would encourage private sellers to carefully consider all options before dealing with Platinum Wheels.
Helpful (0)
|Replies (0)WN
Wesley N
1 reviews | Active since Jan 2020
5 Feb 2026, 09:49
My experience selling a Porsche 911 Turbo S through Platinum Wheels – important read for private sellers
I’m sharing my experience to help other private sellers, especially those dealing with high-value vehicles, make informed decisions. Why I decided to sell: In early January 2026, I made the decision to sell my 2022 Porsche 911 Turbo S. The car was in excellent condition, well specced, and had low mileage (±18,000 km). Entering negotiations: I approached Jean-Pierre from Platinum Wheels and dealt with him in good faith. I re**** heavily on his experience and market knowledge to guide my decision, as most private sellers would. During our discussions (both written and telephonic), I was advised that: • A realistic selling price was around R4.2 million • Similar vehicles were typically standing for 3–4 months • Market conditions were soft • Pricing aggressively was necessary to move the car • There was some urgency to decide to sell to him because of other deals he was working on. Based on this information, I believed that holding the car would mean: • Incur additional costs • Limited upside on the selling price • A risk of further depreciation I made my decision based on the guidance I received and decided to accept a lower outright purchase offer rather than consigning the vehicle. I specifically made this decision because I believed: • The car would not sell quickly • The achievable price would not be materially higher than what was presented to me Had I been told otherwise, I would have chosen a different route. What actually happened: This is where my concern is. • The vehicle sold within three days • I was later informed it sold dealer-to-dealer for R4.5 million • The same vehicle was then resold again at a higher price for R4.7 million • On 5 February, after seeing the vehicle advertised yet again, this time by a dealership in Umhlanga for R5.2 million, I personally contacted the dealership to discuss the recent transaction history of the car. • During that conversation, I explained that I was the previous owner and asked how the vehicle had moved so quickly through the market. I was told, in their words, that “you were significantly underpaid for this car and should have received at least R4.2 million.” • I understand that this is the opinion of a third party, but hearing this from another dealer, particularly one now reselling the vehicle, reinforced my concern that the market value and demand for the car was not aligned with what I was told at the time. This outcome was completely inconsistent with the market picture that had been presented to me during negotiations with Jean Pierre. Why I feel wronged: I fully understand that dealers need to make a profit, that is not the issue. The issue is that: • The information I was given directly influenced my decision • The demand for the car appeared to be stronger than what was represented to me. • The achievable selling price was materially higher than communicated Based on what transpired, I believe I was financially prejudiced by approximately R300,000–R400,000. Final thoughts and advice: This was an expensive lesson for me. If this post helps even one person avoid a similar outcome, it will have served its purpose. I would encourage private sellers to carefully consider all options before dealing with Platinum Wheels.
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Replies (0)IG
mS
marthina S
1 reviews | Active since Jan 2020
17 Sept 2025, 08:25
We were buying a bak...
We were buying a bakkie and never got the bakkie then the bakkie was impounded then had to pay more money and still to today three months later battling to get our money back
Helpful (0)
|Replies (0)mS
marthina S
1 reviews | Active since Jan 2020
17 Sept 2025, 08:25
We were buying a bak...
We were buying a bakkie and never got the bakkie then the bakkie was impounded then had to pay more money and still to today three months later battling to get our money back
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
24 Jan 2025, 18:10
Platinum Wheels
I wanted to buy a car from Platinum Wheels, but the vehicle was located in Paarl. The sales representative informed me that I needed to pay a R20,000 deposit as a guarantee before they would ship the car to Gauteng for a test drive. It was explicitly stated that if I decided not to proceed with the purchase, the deposit—minus the shipping cost (R7,500)—would be refunded to me. After test-driving the car on December 9, 2024, I informed Zain that I did not want to proceed with the purchase on the same day. However, after numerous back-and-forth discussions, on January 21, 2025, Zain informed me that they could only refund R4,500, citing a "loss of customer interest" and that "transport back to our showroom in Paarl" as the reason for the additional deduction. I find this highly unprofessional and dishonest, as it contradicts the original terms of the deposit. I would never purchase anything from Platinum Wheels again and would caution others to be wary of their business practices.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
24 Jan 2025, 18:10
Platinum Wheels
I wanted to buy a car from Platinum Wheels, but the vehicle was located in Paarl. The sales representative informed me that I needed to pay a R20,000 deposit as a guarantee before they would ship the car to Gauteng for a test drive. It was explicitly stated that if I decided not to proceed with the purchase, the deposit—minus the shipping cost (R7,500)—would be refunded to me. After test-driving the car on December 9, 2024, I informed Zain that I did not want to proceed with the purchase on the same day. However, after numerous back-and-forth discussions, on January 21, 2025, Zain informed me that they could only refund R4,500, citing a "loss of customer interest" and that "transport back to our showroom in Paarl" as the reason for the additional deduction. I find this highly unprofessional and dishonest, as it contradicts the original terms of the deposit. I would never purchase anything from Platinum Wheels again and would caution others to be wary of their business practices.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
24 Jan 2025, 18:06
Platinum Wheels
Here’s a revised version of your message with improved clarity, grammar, and professionalism: I wanted to buy a car from Platinum Wheels, but the vehicle was located in Paarl. The sales representative informed me that I needed to pay a R20,000 deposit as a guarantee before they would ship the car to Gauteng for a test drive. It was explicitly stated that if I decided not to proceed with the purchase, the deposit—minus the shipping cost (R7,500)—would be refunded to me. After test-driving the car on December 9, 2024, I informed Zain that I did not want to proceed with the purchase on the same day. However, after numerous back-and-forth discussions, on January 21, 2025, Zain informed me that they could only refund R4,500, citing a "loss of customer interest" and that they had to ship the car back to the Paarl as the reason for the additional deduction. I find this highly unprofessional and dishonest, as it contradicts the original terms of the deposit. I would never purchase anything from Platinum Wheels again and would caution others to be wary of their business practices.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
24 Jan 2025, 18:06
Platinum Wheels
Here’s a revised version of your message with improved clarity, grammar, and professionalism: I wanted to buy a car from Platinum Wheels, but the vehicle was located in Paarl. The sales representative informed me that I needed to pay a R20,000 deposit as a guarantee before they would ship the car to Gauteng for a test drive. It was explicitly stated that if I decided not to proceed with the purchase, the deposit—minus the shipping cost (R7,500)—would be refunded to me. After test-driving the car on December 9, 2024, I informed Zain that I did not want to proceed with the purchase on the same day. However, after numerous back-and-forth discussions, on January 21, 2025, Zain informed me that they could only refund R4,500, citing a "loss of customer interest" and that they had to ship the car back to the Paarl as the reason for the additional deduction. I find this highly unprofessional and dishonest, as it contradicts the original terms of the deposit. I would never purchase anything from Platinum Wheels again and would caution others to be wary of their business practices.
0
Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
11 Nov 2024, 06:29
Simply fantastic
We've purchased our 2nd car this year from Platinum Wheels. I cannot believe you can get this kind of service from any dealership. JP has gone over and above without request to ensure the cars we've bought have been of impeccable quality and that we were 100% satisfied with our purchases. Do yourself a favour. Reach out to them 1st when buying a premium car, if you don't see what you want on their floor they will likely be able to source it for you from their extensive network. You will get a fantastic vehicle, at the right price from a dealership that'll give you complete peace of mind. I'm so chuffed and won't go anywhere else. Thanks Platinum Wheels.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
11 Nov 2024, 06:29
Simply fantastic
We've purchased our 2nd car this year from Platinum Wheels. I cannot believe you can get this kind of service from any dealership. JP has gone over and above without request to ensure the cars we've bought have been of impeccable quality and that we were 100% satisfied with our purchases. Do yourself a favour. Reach out to them 1st when buying a premium car, if you don't see what you want on their floor they will likely be able to source it for you from their extensive network. You will get a fantastic vehicle, at the right price from a dealership that'll give you complete peace of mind. I'm so chuffed and won't go anywhere else. Thanks Platinum Wheels.
0
Replies (0)