Do not buy Playstation!

The Dualsense Controller is defective.

I have had two now and they both had the same issue, namely the right analog sticks.

I was told that I could not get another one because my warranty is over but that does not apply to an existing issue.

Now I have to spend R1,500 of my hard earned money to buy another.

And getting them to repair it is almost impossible as the site keeps taking me to the page where I can only exchange it.

I'm so disappointed in a brand I have supported since the early 90's.

Its time to move to another company for my console needs.

At a minimum they should fix the flaw in the controllers.

I was told that hardware can stop working after 2 years of use.

That is absolutely absurd. I still have a fridge from 20 years ago. Because it was made properly!