Run away! Don't look back!

I only give a star because you have to.

Never in my life have I worked with such unprofessional people: From lying about time frames of submitted documents (they were caught out and had to apologise), obscuring how they do work (they use another company for deeds and only disclosed the information after we asked them), to resubmitting our application 3 times because they overlooked mistakes.

Today they were lying about documentation available, so I decided to review them. The person helping me just told me that the title deed will only be available in 4 - 6 weeks, yet the city planner emailed me now saying " Please see attached a copy of your title deed as it was readily available on the Deeds office website."

On top of that, not only are they not in Randburg as their email signature suggests (they are in Balito and trust me the courier cost is for your pocket) but the signature is added as an attachment to the email. This makes looking for an attachment close to impossible when you search your emails. Should I mention that the one person got practically hysterical over the phone when I said that their actions are suspicious and that was my reason for asking about the procedures and power of attorney regarding the submission... I had to repeatedly tell the person to calm down before they gave me a chance to speak. No, let me not elaborate because of this, I did not record phone call ...