PH
Pofadder Hotel
Unclaimed Business
PH
Pofadder Hotel
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Travel & Vacation
#9NPS Score
0Unlikely
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Anonymous
1 reviews | Active since Jan 2020
14 Jul 2018, 01:31
****. ****. **** service
We arrived at Klein plasie. Gate closed. Notice on the wall refer us to Pofadder hotel. Got there. Nobody attended to reception. Girl behind a particion argued. Called them. Service - ****. Paid for accomodation. Got a code to enter. Repeated the code 3 times. When we got to the site the code did not work. Tried 3 times. Phoned the hotel and got a different code. Got to the chalet. Glasses missing. Mugs missing. Whent to visit friends. Got back at 20.00. Self catering chalet. No coffee. No sugar. No tea. No salt but a container empty. Pepper container full. Coffee, sugar and tea containers are filthy. Inside and out. Want to shower. No warm water. Call the hotel. They sent a security gaurd. He switch of the main power switch. On again. Comments was that the geiser element is not working. Sounds like an electrician that knows the geiser need tobwarm up first. Q what now? He don't know. Asked him to have a shower in the same shower with cold water as my wife did.0 Just smiled. Temp is 4 degree outside. Insist on another chalet or room at hotel. Got referred to the hotel. Got there and the doors were locked. Notice on the wall to call Kevin. Did that. Got keys for the rooms. Asked for glasses. I am only security and have no keys. That while he was sitting almost on top of a heater and eating. Spoke with a mouth full of food Found coffee mugs. Chiped. Not enough blankets to keep us warm. 5 star prices. 5 star **** service. Never again and never to be recommended. Rather travel 100k more and get proper accomodation and service at half the price. Leon is the owner could not be reached at home or on cell. Customer service at its lowest best
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Anonymous
1 reviews | Active since Jan 2020
14 Jul 2018, 01:31
****. ****. **** service
We arrived at Klein plasie. Gate closed. Notice on the wall refer us to Pofadder hotel. Got there. Nobody attended to reception. Girl behind a particion argued. Called them. Service - ****. Paid for accomodation. Got a code to enter. Repeated the code 3 times. When we got to the site the code did not work. Tried 3 times. Phoned the hotel and got a different code. Got to the chalet. Glasses missing. Mugs missing. Whent to visit friends. Got back at 20.00. Self catering chalet. No coffee. No sugar. No tea. No salt but a container empty. Pepper container full. Coffee, sugar and tea containers are filthy. Inside and out. Want to shower. No warm water. Call the hotel. They sent a security gaurd. He switch of the main power switch. On again. Comments was that the geiser element is not working. Sounds like an electrician that knows the geiser need tobwarm up first. Q what now? He don't know. Asked him to have a shower in the same shower with cold water as my wife did.0 Just smiled. Temp is 4 degree outside. Insist on another chalet or room at hotel. Got referred to the hotel. Got there and the doors were locked. Notice on the wall to call Kevin. Did that. Got keys for the rooms. Asked for glasses. I am only security and have no keys. That while he was sitting almost on top of a heater and eating. Spoke with a mouth full of food Found coffee mugs. Chiped. Not enough blankets to keep us warm. 5 star prices. 5 star **** service. Never again and never to be recommended. Rather travel 100k more and get proper accomodation and service at half the price. Leon is the owner could not be reached at home or on cell. Customer service at its lowest best
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