1 reviews | Active since Member
I went to the farm Sunday 30th to celebrate my 7yr old daughters bday. What a mistake that was - when we got there at about 10.30..we walked around abit and ended up buying tickets for the facilities at r150 each - we bought 7 tickets and 2 junior buckets. We proceeded to the grass / park - and then the rain started, the wind picked up and we all moved to the sitting area. The rain became worse, so we bought pancakes at 11:18am ticket number #10024 - We patiently waited on the pancakes which took over a half an hr. to be prepared - absolutely slow service may i add. The rain continued and the wind got worse. I then went to the cashiers to ask if i could be refunded as we couldn't stay due to the rain as we could not make use of any facility they agreed. I went and got the kids but when i got back it became a whole different story. A gentleman then approach as i came closer to the cashiers and said that how would he know if we used the facilities or not - it became an argument about the refund. HE INDIRECTLY TOLD ME HOW WOULD HE KNOW IF THE KIDS USED THE FACILITIES OR NOT - SO I PAID R1050 FOR NOTHING.. He refunded half of my money, arguing with me in front of the other clients and staff..belittling me - What a racist attitude he had - will definitely not put my foot there again - THIS IS THE NEW SOUTH AFRICA BROTHER. Catch a wake up. Polkadraai farm - what a bunch of thieves you are....Pathetic