****med of refund due.

Two months ago I purchased mens' clothing from this store, situated in the Junction Mall, Ballito. I then returned one item and took another one and there was a difference due to me of R130. I tendered my bank card and the refund was processed. After approximately two weeks there was no refund credited to my bank account. I went back to the store to enquire when I was told the refund will reflect in my account after a month. No refund came through. I then queried again. I was asked to provide them with a copy of my bank statement, which I have done beginning of July. You date I had no response. Numerous emails fell on deaf years. This is *******, dishonest behavior and unacceptable from Polo. I am a pensioner and do not deserve this, especially from a large and well known retailer. I am sure there are others who were also been ****med by Polo.