We hired Lawrence of Pool Sparkle Specialists in Ballito to replace a 20-year-old pool in early 2024

We hired Lawrence of Pool Sparkle Specialists in Ballito to replace a 20-year-old pool in early 2024. After less than a year, sheets of pool lining peeled off exposing the concrete shell behind it and his 5-year warrantee vanished. We then paid for two independent engineer to come to site who concluded that the entire pool structure had failed. Cracks have appeared everywhere under the fibre glass. Our pool of less than a year must be demolished and rebuilt from scratch. Lawrence also claimed in his report that this was the first time in 30 years that the lining failed on one of his pools. Yet we found scathing reviews for his previous pool company (under K & M Pools on this site) that refer to his company as ‘***boys of Ballito’. He has refused to refund us a cent for a pool that we now have to replace entirely.