PN
Pop n Lock Wristbands
Unclaimed Business
PN
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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JK
Jennifer K
1 reviews | Active since Jan 2020
19 Nov 2018, 19:27
Do not promise delivery if you are not able to say for certain that the package will get to the person in a day when the payment plan at a postnet is R99 however it takes 2-3 days for the delivery to take place
Found a good deal with this company for their tyvek wristbands and was promised a delivery within the two days of the week as i desperately needed to get the wristbands by the Friday however there was a bit of a snag when i only contacted the company on the Tuesday and said that i required a quote for these bands urgently as the function was on the Saturday. The problem was not the service i received, it was the open ended promise that they can deliver in two days provided i payed for the package by 3pm on the Wednesday, which i made sure payment was made and tried to send the proof of payment to them as soon as i could before 3pm so he could send it to to me literally the next day, however, when i contacted the company the person i spoke to said that because i sent the proof of payment after three , he could only get it to the Postnet the next morning and would hopefully get to me by the Friday. He then commented and said if i had of sent the payment by 2pm it would have got to the postnet on the Wednesday it definitely would have been by me on the Thursday latest Friday, but he originally spoke to me just after 2pm about the quote that took forever to be sent I then tried to contact the Postnet to find out when the package would be delivered and when the communication would be sent to me as it was URGENT!! I at first didnt get the tracking number until late in the afternoon on the Thursday. I was not very happy as I was worried the package wouldnt get to me in time and get frustrated and i had requested the waybill number to track the parcel,only to get an excuse that he was not at the office the whole day and couldnt get a hold of me, however on my email were two cell numbers he could of called and he had my home number. I then had to call multiple Postnet Branches and eventually found someone that could help me. I then spoke to the person at the company and had a few choice words with him as i was not happy at all, he promised me though that if the package didnt arrive at my Postnet by 12 on the Friday, he would personally deliver the package to my house and collect the ones from the post office, he also offered to give my money back but that would not have solved the issue i had. I did eventually receive the package at 11 am on the Friday, however i did request blue or green and ended up with purple, but i did get them in the end and they were accepted by the people organising the function on that weekend
Helpful (0)
|Replies (0)JK
Jennifer K
1 reviews | Active since Jan 2020
19 Nov 2018, 19:27
Do not promise delivery if you are not able to say for certain that the package will get to the person in a day when the payment plan at a postnet is R99 however it takes 2-3 days for the delivery to take place
Found a good deal with this company for their tyvek wristbands and was promised a delivery within the two days of the week as i desperately needed to get the wristbands by the Friday however there was a bit of a snag when i only contacted the company on the Tuesday and said that i required a quote for these bands urgently as the function was on the Saturday. The problem was not the service i received, it was the open ended promise that they can deliver in two days provided i payed for the package by 3pm on the Wednesday, which i made sure payment was made and tried to send the proof of payment to them as soon as i could before 3pm so he could send it to to me literally the next day, however, when i contacted the company the person i spoke to said that because i sent the proof of payment after three , he could only get it to the Postnet the next morning and would hopefully get to me by the Friday. He then commented and said if i had of sent the payment by 2pm it would have got to the postnet on the Wednesday it definitely would have been by me on the Thursday latest Friday, but he originally spoke to me just after 2pm about the quote that took forever to be sent I then tried to contact the Postnet to find out when the package would be delivered and when the communication would be sent to me as it was URGENT!! I at first didnt get the tracking number until late in the afternoon on the Thursday. I was not very happy as I was worried the package wouldnt get to me in time and get frustrated and i had requested the waybill number to track the parcel,only to get an excuse that he was not at the office the whole day and couldnt get a hold of me, however on my email were two cell numbers he could of called and he had my home number. I then had to call multiple Postnet Branches and eventually found someone that could help me. I then spoke to the person at the company and had a few choice words with him as i was not happy at all, he promised me though that if the package didnt arrive at my Postnet by 12 on the Friday, he would personally deliver the package to my house and collect the ones from the post office, he also offered to give my money back but that would not have solved the issue i had. I did eventually receive the package at 11 am on the Friday, however i did request blue or green and ended up with purple, but i did get them in the end and they were accepted by the people organising the function on that weekend
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Replies (0)