Port Elizabeth Hospital Provincial

Disappointed in our PUBLIC HEALTH SYSTEM!!!! Failure to assist a sick patient and negligence of authority

Hi there! I've been a patient of the Port Elizabeth Provincial Hospital for approximately a year now. I have had a few surgeries there regarding issues with my left kidney and had kidney stones removed as well as treatment for the injured kidney. Stents placed and removed. I've been in and out of Hospital for pain relief at the hospital. Port Elizabeth Provincial Hospital has booked me for a surgery called the OUJ OBSTRUCTION PYLEOPLASTY SURGERY for the 18th April 2024 whereby I had to be admitted the 17th April 2024. Arriving at the hospital I was told by the ward nurse to go to the Urology outpatient department to see the doctor before being admitted,which I have done. When consulting with the doctor I was told tje surgery is postponed inevitably as there is no surgeons available and there is no set date for me and I have to wait for a surgeon to be appointed as well that the hospital doesn't have the equipment or consumables for the surgery. I therefore requested the the doctor in charge assist me in transferring me to another state hospital in another state such as Cape Town,I asked for a referral letter and he said that he has no authority to do so. Also that the hospital cannot assist me with the transfer. I then went and obtained a letter of referral privately and called the department of administration to assist me to see one of the doctors. The lady in charge of that department directed me to visit the outpatient department on the 3 May 2024. And I was dismissed without seeing any doctor. I asked about my situation which was under review at the board of the hospital but was told there is nobody to assist and they just have me letters to have more CT scans and bloods dine but this is only for 3 months later in August. I mailed the administrative department again explaining that I cannot wait so long as I am in excruciating pain. And that no medical examinations were performed to check the status of my kidney and that I need urgent help. She notified me that the case is closed from.her side and there's nothing more she could do. I would like to know what I can do to get help and feel.that the public governmental system is failing me dismally. I'm.also extremely concerned that my health is deteriorating. I'm basically a sitting duck with nowhere to go for help. Clearly the hospital doesn't not consider me as a matter of urgency. I've contacted other facilities to assist but also did not receive any feedback. I now need help from the public as to which direction or path I should follow. I'm very concerned about my help. I have emailed the Minister of Health department as well as all the relevant parties that is aware of my situation..... STILL NO RESPONSE FROM.ANYBODY. Please I emplore if there is a facility in south africa that can help me get my surgery done I would greatly appreciate it. If there are any lawyers, institutions etc that can assist me pro Bono this would help save my life.i will leave my email address below for anyone that wishes to contact me with any kind of information that could help me. I'm.only becoming more ill by the day. My email.adddress is cindygroenewald@gmail.com