1 reviews | Active since Member
The Porto Fish and Chips branch in LADYSMITH is running a ****ming syndicate. I had placed an order over the phone for some fish and chips, and had asked what my balance would be. The lady assisting me on the phone said that she wasn’t too sure what the amount would be. Because I am a regular at Porto I knew that the things I had ordered wouldn’t cost me more than R250. Firstly the lady that was delivering my order was so rude, she had a disgusting attitude. I decided to ignore that because I had received my order. She then proceeded to tell me that the amount I had to pay was R320. I asked her how this was possible and she said that she doesn’t know, the person that had wrote the balance was the cashier. She was only there to deliver my food. I paid her and she left. I decided to calculate the amount written on both slips and it was not adding up to the money that I had just paid her. The money that I was meant to pay initially was R242. I decided to go back to the store and ask how them how they reached the R320 balance. On my way there I bumped into the delivery lady. I told her that I gave her more money than I was supposed to pay. She realized that I had caught on to her that she was trying to make a quick buck out of me. I told her that I was going to the store to ask them what was going on. She pulled me to the side and begged me not to go to the shop. She would give me all the money that was due to me. I told her no I want to go to store personally and find out how this whole mess had happened. She then told me that I would get her into trouble with her bosses. At that point I was so angry and just wanted to go get my money and go back to the office to enjoy my meal. I got to the store and spoke to the cashier. The cashier was so nonchalant about my whole experience. It was there were I realised that the cashier was in on it too. The deliver lady found me talking to the cashier. She was still rude as hell, didn’t even bother to apologize. I got back what was due to me but the money was still short. I decided to take the money and head back to the office. I got to the office and called the manager at Porto because at that point I was just fed up. I explained to her what had just happened to me. As I was talking to her on the phone she dropped the call. I tried calling again and my calls were not going through. I don’t know if the manager is in on this too or what. That honestly was a huge red flag for me. I highly suggest that when buying from Porto just go to the store personally so this doesn’t happen to you. I was so disappointed with this whole ordeal because I am a regular at Porto.
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