Posh Paws Dog & Cat Parlour Weltevreden Park

I took my Jack Russel in for grooming on 23 February 2023. Upon collecting her, she was still very damp and was restless. After a day I discovered that she was bitten by something all over her body. I rubbed biocort ointment all over these marks. However, after a few days her hair raised up in clumps and upon further investigation, I saw hundreds of red raised bumps filled with blood. On 2 March 2023, rushed her to the vet and it was confirmed that she was bitten. Vet had to administer antiobiotics and anti inflammatories immediately to help with the itching, inflammation and pain. I called the groomers to inform them since this is a health and safety issue. Also we are never allowed to go into the area where our pets are being groomed to view, that area always looks very dark, so my concern was ventilation and are our pets being dried using clean towels etc. Is this area kept clean!! The cages they put our pets in are also a concern. I give my dog the kennel cough vaccine to protect her from kennel cough due to her visiting the grooming parlour. However I was not expecting this? I sent the grooming parlour a picture taken on the day of the vet visit to show her the bite marks etc, as the vet had to shave off the entire back section of my dog. After a week, she was still oozing pus and was not eating. Currently we are busy investigation this with health authorities. This is a serious health and safety issue!!!