Postlink
TrustIndex
0
Ranking
#23
in Transportation & Logistics
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Postlink has a TrustIndex of 0 out of 10 on Hellopeter, based on 5 reviews in the last 12 months. Hellopeter has tracked Postlink across 17 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Who is buying new franchise of Postlink please don't take this franchise this is total ***** people the lie about everything and if u go against then this people look reason to Breach of contract even you just open this business after paying 375k franchise fees and otger expense almost **** you lose all money and the contract have condition you can't operate same business in 10km areas so you have to completely shut down ur business all money u lose. First the very sweet and promise u this franchise make money but every month u pay more then 40k expense of your shop or more. This people when u pay 375k after still put you in contact with new printers its about 9500 a month a franchise loyalty 1000 then still send u lot of bill. Trust me I had this bad experience I lose all my saving and I can't do nothing because the cut your hands while u sign lease that lease just for them. So please share this msg to everyone who want to open this franchise POSTLINK. NO FOR THIS. This people have trained agent Craig he talk sweet and t**** u when u have any problem he won't answer ur call if you try with different number then he said this is not his department.
1 reviews | Active since Jan 2020
Who is buying new franchise of Postlink please don't take this franchise this is total ***** people the lie about everything and if u go against then this people look reason to Breach of contract even you just open this business after paying 375k franchise fees and otger expense almost **** you lose all money and the contract have condition you can't operate same business in 10km areas so you have to completely shut down ur business all money u lose. First the very sweet and promise u this franchise make money but every month u pay more then 40k expense of your shop or more. This people when u pay 375k after still put you in contact with new printers its about 9500 a month a franchise loyalty 1000 then still send u lot of bill. Trust me I had this bad experience I lose all my saving and I can't do nothing because the cut your hands while u sign lease that lease just for them. So please share this msg to everyone who want to open this franchise POSTLINK. NO FOR THIS. This people have trained agent Craig he talk sweet and t**** u when u have any problem he won't answer ur call if you try with different number then he said this is not his department.
1 reviews | Active since Jan 2020
I’m an owner for a few years now. It took some time for the business to pick up but with persistent marketing and support from head office we finally got it right As with any business , there are good and bad months but we will keep pushing to protect our investment We are happy with the brand and hope that it will grow to be key player in the market
1 reviews | Active since Jan 2020
I’m an owner for a few years now. It took some time for the business to pick up but with persistent marketing and support from head office we finally got it right As with any business , there are good and bad months but we will keep pushing to protect our investment We are happy with the brand and hope that it will grow to be key player in the market
1 reviews | Active since Jan 2020
We bought a Postlink in 2019. Have been running it as Owner Operator and believe for it to be successful the owner must be involved. We have always received good support from the Postlink Franchise.
1 reviews | Active since Jan 2020
<div>If you're considering buying a Postlink franchise in South Africa, it’s crucial to proceed with caution. Many franchisees, myself included, have faced unexpected challenges that were not fully disclosed before signing the franchise agreements. This summary is intended to inform prospective buyers of key issues that could impact your investment and help you avoid potential financial distress. According to Regulation 3 of the Consumer Protection Act (CPA), franchisors are legally required to provide a Disclosure Document at least 14 days before a franchise agreement is signed. This document must include vital business information, such as financial projections and startup/operating cost estimates. However, in my experience; and the experience of other franchisees I spoke to: this document was either not provided or lacked crucial details. This can result in franchisees entering the business without a clear understanding of the risks and financial commitments involved. Postlink suggests to prospective franchisees that their stores typically break even within six months. In practice, however, many franchisees find that actual expenses far exceed these expectations. Working capital requirements are understated, and many franchisees struggle to keep up with rent and operational costs. In my case, I had to close three stores within months due to unsustainable losses, despite following the franchisor's model and recommendations. Support from the franchisor appears to be minimal once the agreement is signed. While one would expect ongoing assistance (especially in marketing, operations, and troubleshooting). When I faced challenges, struggle or became unsustainable, the franchisor shifted the blame to me without offering meaningful solutions. And if you really cannot revive your store, they will place you in breach" which allows them to resell your store to the next unsuspecting customer. Another critical concern is the requirement to enter long-term contracts with franchisor-approved suppliers such as printing company contract that spans five years. If your franchise fails, you may still be liable for the full. If you're seriously considering this franchise or any other franchise, Insist on the legally required Disclosure Document and review it with a legal professional. Speak to current and former franchisees to hear about their real experiences. Understand all supplier and lease agreements, especially regarding your obligations if the business fails. Ensure you have sufficient working capital to sustain your business beyond six months without relying solely on rapid break-even projections. Seek advice, ask questions, and ensure you are fully informed before committing to a Postlink franchise or any similar model.</div>
1 reviews | Active since Jan 2020
<div>If you're considering buying a Postlink franchise in South Africa, it’s crucial to proceed with caution. Many franchisees, myself included, have faced unexpected challenges that were not fully disclosed before signing the franchise agreements. This summary is intended to inform prospective buyers of key issues that could impact your investment and help you avoid potential financial distress. According to Regulation 3 of the Consumer Protection Act (CPA), franchisors are legally required to provide a Disclosure Document at least 14 days before a franchise agreement is signed. This document must include vital business information, such as financial projections and startup/operating cost estimates. However, in my experience; and the experience of other franchisees I spoke to: this document was either not provided or lacked crucial details. This can result in franchisees entering the business without a clear understanding of the risks and financial commitments involved. Postlink suggests to prospective franchisees that their stores typically break even within six months. In practice, however, many franchisees find that actual expenses far exceed these expectations. Working capital requirements are understated, and many franchisees struggle to keep up with rent and operational costs. In my case, I had to close three stores within months due to unsustainable losses, despite following the franchisor's model and recommendations. Support from the franchisor appears to be minimal once the agreement is signed. While one would expect ongoing assistance (especially in marketing, operations, and troubleshooting). When I faced challenges, struggle or became unsustainable, the franchisor shifted the blame to me without offering meaningful solutions. And if you really cannot revive your store, they will place you in breach" which allows them to resell your store to the next unsuspecting customer. Another critical concern is the requirement to enter long-term contracts with franchisor-approved suppliers such as printing company contract that spans five years. If your franchise fails, you may still be liable for the full. If you're seriously considering this franchise or any other franchise, Insist on the legally required Disclosure Document and review it with a legal professional. Speak to current and former franchisees to hear about their real experiences. Understand all supplier and lease agreements, especially regarding your obligations if the business fails. Ensure you have sufficient working capital to sustain your business beyond six months without relying solely on rapid break-even projections. Seek advice, ask questions, and ensure you are fully informed before committing to a Postlink franchise or any similar model.</div>
1 reviews | Active since Jan 2020
I want to report one of your employees who uses the company telephone to harass and bully people and uses it for personal use. I have been getting calls from the postlink number and being bul****. Her Name is Cwenga Nqabeni Mazibuko and calls me mostly around 9am., I will have no choice of filling a ******** case of harassment and bullying and have the law to report to Postlink about this matter. May I have this attended
1 reviews | Active since Jan 2020
I want to report one of your employees who uses the company telephone to harass and bully people and uses it for personal use. I have been getting calls from the postlink number and being bul****. Her Name is Cwenga Nqabeni Mazibuko and calls me mostly around 9am., I will have no choice of filling a ******** case of harassment and bullying and have the law to report to Postlink about this matter. May I have this attended
1 reviews | Active since Jan 2020
I have a complaint about poor service and refusal with my refund. I booked a parcel to be delivered at Pretoria with Post Link Mall@55, my parcel was collected by Courier Guy from Postlink. Courier Guy did not deliver my parcel to the Magistrate Office and the parcel was returned to the Postlink. Postlink is refusing to refund me my money as I must still deliver this parcel that both Postlink and Courier Guy failed to deliver.
1 reviews | Active since Jan 2020
I have a complaint about poor service and refusal with my refund. I booked a parcel to be delivered at Pretoria with Post Link Mall@55, my parcel was collected by Courier Guy from Postlink. Courier Guy did not deliver my parcel to the Magistrate Office and the parcel was returned to the Postlink. Postlink is refusing to refund me my money as I must still deliver this parcel that both Postlink and Courier Guy failed to deliver.
1 reviews | Active since Jan 2020
The business is not legit the owners Guido Louis Mare and Craig Moffat are very shady. They sell people lies about the franchise the company has 7 companies runned by them. Staff is not registered and fired without getting any benefits. Most of the shops have closed down because of the horrible service they render. They only want money once u buy a franchise u are absolutely nothing. The other boss who is under cover is very rude and has a fraud case in Nedbank and decided to run away to Belgium.
1 reviews | Active since Jan 2020
The business is not legit the owners Guido Louis Mare and Craig Moffat are very shady. They sell people lies about the franchise the company has 7 companies runned by them. Staff is not registered and fired without getting any benefits. Most of the shops have closed down because of the horrible service they render. They only want money once u buy a franchise u are absolutely nothing. The other boss who is under cover is very rude and has a fraud case in Nedbank and decided to run away to Belgium.
1 reviews | Active since Jan 2020
PostLink has gone awol with my deposit. I signed a contract with their representative( i hope he is legit) named Mr Graig Moffat Tel: 27 81 563 5277. He informed me that they has space reseved in the newly build Irene Link Mall in Centurion which they did not get. Craig, informed me that they will return my deposit as i was not interested in other sites. He has ever since May gone Awol with my deposit. The Poslink Head office has a Louis that write emails as admins with no contact details. Does anyone know this gentleman and hw one can contact this so called PostLink Head office. PS. Craig is reading and ignoring my WhatsApp messages and i am unable to reach him on FB or LinkedIn.
1 reviews | Active since Jan 2020
PostLink has gone awol with my deposit. I signed a contract with their representative( i hope he is legit) named Mr Graig Moffat Tel: 27 81 563 5277. He informed me that they has space reseved in the newly build Irene Link Mall in Centurion which they did not get. Craig, informed me that they will return my deposit as i was not interested in other sites. He has ever since May gone Awol with my deposit. The Poslink Head office has a Louis that write emails as admins with no contact details. Does anyone know this gentleman and hw one can contact this so called PostLink Head office. PS. Craig is reading and ignoring my WhatsApp messages and i am unable to reach him on FB or LinkedIn.
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