PC
Postnet Cape Gate
Unclaimed Business
PC
Postnet Cape Gate
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Business & Legal Services
#10NPS Score
0Unlikely
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJR
Jolandie R
1 reviews | Active since Jan 2020
14 Apr 2021, 06:37
Fax service or no fax service, that is the question..
Postnet services are normally good but from time to time they do make mistakes that causes unnecessary frustration. I went to Postnet Cape Gate the one day to ask if they have fax services which they replied no they did not. The next day I was searching online for places that do have fax services and thought to myself lets just go and check on Postnet Cape Gate's website to make sure, and low and behold at the bottom of the home page under Digital Services Available In-Store they HAVE options for "Email and Fax Services" and "Fax2Email" which to my surprise led me to go there again that afternoon. When I asked them to help me send a fax via email they again said they cannot and that's when I told them it says they have the service on their website. All they needed to do was check on the website to confirm after I was there for the second time and tell me that the service is no longer part of Postnet. I am ok with them and hold no grudges but please guys, update your website to spare any frustrations in future.
Helpful (0)
|Replies (0)JR
Jolandie R
1 reviews | Active since Jan 2020
14 Apr 2021, 06:37
Fax service or no fax service, that is the question..
Postnet services are normally good but from time to time they do make mistakes that causes unnecessary frustration. I went to Postnet Cape Gate the one day to ask if they have fax services which they replied no they did not. The next day I was searching online for places that do have fax services and thought to myself lets just go and check on Postnet Cape Gate's website to make sure, and low and behold at the bottom of the home page under Digital Services Available In-Store they HAVE options for "Email and Fax Services" and "Fax2Email" which to my surprise led me to go there again that afternoon. When I asked them to help me send a fax via email they again said they cannot and that's when I told them it says they have the service on their website. All they needed to do was check on the website to confirm after I was there for the second time and tell me that the service is no longer part of Postnet. I am ok with them and hold no grudges but please guys, update your website to spare any frustrations in future.
0
Replies (0)UC
Unhappy C
1 reviews | Active since Jan 2020
10 Feb 2021, 13:41
Excellent service from Postnet Cape Gate
One of the most helpful Postnet branches I have visited. The young lady assisting behind the counter went out of her way to make sure my parcel was the right size for the box, wrapped and taped it up ready to courier. Printed my waybill and wished me well after I had paid. This is how staff should treat customers - not afraid to go the extra mile. Well done young lady, I am sorry I never took her name but I will be back again.
Helpful (0)
|Replies (0)UC
Unhappy C
1 reviews | Active since Jan 2020
10 Feb 2021, 13:41
Excellent service from Postnet Cape Gate
One of the most helpful Postnet branches I have visited. The young lady assisting behind the counter went out of her way to make sure my parcel was the right size for the box, wrapped and taped it up ready to courier. Printed my waybill and wished me well after I had paid. This is how staff should treat customers - not afraid to go the extra mile. Well done young lady, I am sorry I never took her name but I will be back again.
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Replies (0)