PE
Postnet Eldorainge
Unclaimed Business
PE
Postnet Eldorainge
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#23
in Transportation & Logistics
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Marcel M
1 reviews | Active since Jan 2020
28 Nov 2023, 14:25
Employee wasting my money.
I am extremely upset by their service. I told the lady the size that I wanted printed. She printed it the wrong size. When I told her it is not right she printed it again, but again she printed it wrong. Later on she had to call someone else to show her how to do it. I STILL HAD TO PAY FOR THE WORK SHE PRINTED WRONG. And it wasn't cheap, it was R 460 for all of the work.
Helpful (0)
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Marcel M
1 reviews | Active since Jan 2020
28 Nov 2023, 14:25
Employee wasting my money.
I am extremely upset by their service. I told the lady the size that I wanted printed. She printed it the wrong size. When I told her it is not right she printed it again, but again she printed it wrong. Later on she had to call someone else to show her how to do it. I STILL HAD TO PAY FOR THE WORK SHE PRINTED WRONG. And it wasn't cheap, it was R 460 for all of the work.
0
Replies (0)YA
Yaa Agyare-Dwomoh
1 reviews | Active since Jan 2020
6 Jan 2021, 16:41
Rudely shouted at in Afrikaans at PostNet Eldoraigne
I went to Postnet in Eldoraigne Village to post some of my belongings to Cape Town. It was mostly clothes and some kitchen items. Soon after packing I was told that my shipment would cost R800. I politely asked what attributed to this cost as my package was expensive. The lady explained and I understood that they calculate the weight based on the volumetric weight. Fine, however I was very uncomfortable with price and decided to cancel the shipment a couple of minutes later. I knew that I would have to pay for the box as that cannot be reused. Once again I proceeded calmly and politely, letting the lady know that it was too expensive and that I would like a refund, taking into account that I would pay for the boxes. All of a sudden another lady named Gwen (or something similar) looses it and begins to shout across the shop in Afrikaans (I do not understand Afrikaans). Mind you though this whole ordeal I approached calmly, I was not aggressive or going there to insult or attack anyone. I understood that I would have to pay for the boxes etc. I had no problem waiting. However, I was quite startled when this "Gwen" began shouting- it would appear to me-, but in a language I didn't understand. If she was soooo bothered by something - mind you that this wouldn't have affected her as A. I packed my things myself and B, she wasn't the manager-, she should have said it to my face and in a language we BOTH understand (note, when I was paying she was friendly and spoke to me in ENGLISH). In such a shock at that atrocious behavior I left the package and did not get my refund. I have NEVER been addressed by someone who feels the need to shout in another language because she is too cowardly to say it to my face in English. I will never go back there, although the other two employers were very helpful. That lady needs to learn how to address PAYING clients better.
Helpful (0)
|Replies (0)YA
Yaa Agyare-Dwomoh
1 reviews | Active since Jan 2020
6 Jan 2021, 16:41
Rudely shouted at in Afrikaans at PostNet Eldoraigne
I went to Postnet in Eldoraigne Village to post some of my belongings to Cape Town. It was mostly clothes and some kitchen items. Soon after packing I was told that my shipment would cost R800. I politely asked what attributed to this cost as my package was expensive. The lady explained and I understood that they calculate the weight based on the volumetric weight. Fine, however I was very uncomfortable with price and decided to cancel the shipment a couple of minutes later. I knew that I would have to pay for the box as that cannot be reused. Once again I proceeded calmly and politely, letting the lady know that it was too expensive and that I would like a refund, taking into account that I would pay for the boxes. All of a sudden another lady named Gwen (or something similar) looses it and begins to shout across the shop in Afrikaans (I do not understand Afrikaans). Mind you though this whole ordeal I approached calmly, I was not aggressive or going there to insult or attack anyone. I understood that I would have to pay for the boxes etc. I had no problem waiting. However, I was quite startled when this "Gwen" began shouting- it would appear to me-, but in a language I didn't understand. If she was soooo bothered by something - mind you that this wouldn't have affected her as A. I packed my things myself and B, she wasn't the manager-, she should have said it to my face and in a language we BOTH understand (note, when I was paying she was friendly and spoke to me in ENGLISH). In such a shock at that atrocious behavior I left the package and did not get my refund. I have NEVER been addressed by someone who feels the need to shout in another language because she is too cowardly to say it to my face in English. I will never go back there, although the other two employers were very helpful. That lady needs to learn how to address PAYING clients better.
0
Replies (0)