They took my money and never delivered

I paid for a service which was never delivered

On 2024-06-01 i paid Postnet N1 City to provide a service. I follow the instruction provided to me by Jeanne.

To date the documents was never delivered, i received no feedback from PostNet

I have been requesting feedback on their Website but no one gets back to me. I still have the Senders copy, with the tax invoice and payment slip.