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Nishaat A
Active since Aug 2020
8
Reviews
0
Industries
Reviews
8 reviews4 months ago
Disgraceful, ***********, Substandard Courier Service
I am extremely disappointed and frustrated with the service I have received from Skynet. Skynet is currently refusing to deliver my parcel and has instead decided to send it back to Mr Price in Durban. I have been informed that this return will take approximately 7 days, after which the parcel will then be sent back to Cape Town for delivery — taking another 7 days. This means I am expected to wait an additional two weeks, unnecessarily, for an order that is already long overdue. This decision is completely unreasonable. The parcel is already in the correct city for delivery, yet Skynet has chosen a process that causes further delays, inconvenience, and frustration for the customer — through no fault of my own. As a customer, I should not be penalised for internal logistics or system issues. This back-and-forth handling of my parcel shows a complete lack of urgency, accountability, and customer care. I expect one of the following to happen immediately: The parcel is delivered to me in Cape Town without being returned to Durban, or A clear written explanation as to why delivery is being refused, along with accountability for the delay caused. If this matter is not resolved urgently, I will have no choice but to escalate this complaint further and reconsider using any retailer or courier that partners with Skynet. This level of service is unacceptable
0 replies
4 months ago
DISGUSTING SERVICE – Mr Price Took My Money, Promised Delivery, and Christmas Is Now Ruined
DISGUSTING SERVICE – Mr Price Took My Money, Promised Delivery, and Christmas Is Now Ruined I placed an online order with Mr Price on 14 December. On Friday, 19 December, I received an SMS stating that my order was out for delivery. That delivery never arrived. Today is 24 December. Christmas is tomorrow. I have no order, no delivery, no refund, and no communication. I have contacted Mr Price multiple times and the experience has been beyond frustrating: I am put on hold for 15 minutes at a time Agents repeat “sorry, sorry, sorry” with no actual resolution I am refused access to a manager I am told someone will “call me back” but no one ever does Every call ends with an “escalation” that clearly goes nowhere This is not a delivery delay, this is a complete breakdown of customer service and accountability. Mr Price took my money, confirmed my order was out for delivery, and then simply disappeared. At this point, Christmas shopping time is over. Even if the order arrives late, the damage is done. Mr Price has shown zero regard for customers during what should be their busiest and most important retail period. I expect: Immediate feedback A clear explanation of where my order is And a full refund if the order cannot be delivered immediately The lack of urgency, communication, and basic respect for customers is shocking. This experience has completely destroyed my confidence in Mr Price online shopping.
0 replies
7 months ago
They took my money and never delivered
I paid for a service which was never delivered On 2024-06-01 i paid Postnet N1 City to provide a service. I follow the instruction provided to me by Jeanne. To date the documents was never delivered, i received no feedback from PostNet I have been requesting feedback on their Website but no one gets back to me. I still have the Senders copy, with the tax invoice and payment slip.
0 replies
7 months ago
They took my money and never delivered
I paid for a service which was never delivered On 2024-06-01 i paid Postnet N1 City to provide a service. I follow the instruction provided to me by Jeanne. To date the documents was never delivered, i received no feedback from PostNet I have been requesting feedback on their Website but no one gets back to me. I still have the Senders copy, with the tax invoice and payment slip.
0 replies
22 months ago
TERRIBLE Customer Service, lies all around
For the past few days I have been trying to query my contract invoice. I have been promised call backs, and told that is not their department, being told that I'm being transferred to the correct department only for my call to be dropped. I am signed up for a 36month contract, with the initial Invoice/quotation stating that I would have a 36month discount, now the discount is all on a sudden removed, and nobody wants to assist.
106 replies
35 months ago
"Nothing to do with us"
So we recently renewed a contract with Vodacom at the Canal Walk Store, we upgraded to the Samsung Galaxy A54 5G, we opted to include the Galaxy Watch which, if included, we would also be able to claim the Galaxy Buds. Whilst in store the consultant who assisted advised they are out of stock of the watch however they were expecting stock the next day or within following week. This upgrade/renewal was done on the 01/06/2023. Its now been 2weeks and today we call the store and they tell us "your watch is on back order, it will take 10-12days". We then advised them that the Samsung offer for the free buds expires on the 30 June 2023, which they then reply "it's a Samsung thing, their hands are tied and has nothing to do with us" THIS HAS EVERYTHING TO DO WITH YOU, YOUR LACK OF STOCK AND PLANNING TO HAVE STOCK ON HAND WOULD BE THE REASON WE WOULD MISS OUT ON THE OFFER. TAKE OWNERSHIP OF YOUR MESS UP!!!!
265 replies
66 months ago
Lies, Lies, no response and paying for a service I am not receiving
I requested a Fibre Relocation on the 18.08.2020(SR200818-597785), to date i have received no email, no correspondence not even a phone call to keep me updated, money is being deducted every money for a service i am not receiving. I have sent emails to the relocation team, cc'ing the agent that assisted me, still no response. I have made numerous phone calls, the agents have promised me calls backs which has never happened.
224 replies
69 months ago
Real Estate Agent Rude and Deceitful
We have just had the worst first time home buyer experience with one of Seeff Properties real estate agents, the OTP was sign as Vacant on registration, however the agent never made contact on registration, or arranged to hand over the keys, he is still allowing the seller to occupy the OUR PROPERTY. He has not put anything in place after advising him that occupational rent would need to be paid and has made it clear that this is not HIS PROBLEM. This is a complete breech of contract and as an Agent and Representative of Seeff Properties, is complete unacceptable.
0 replies
Review Distribution
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2 Star
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1 Star
8 (100%)