THEFT at Christmas from a 93 year old lady in a wheelchair .

I live in Cape Town and sent my 93 year old mother in a Retirement home in Pennington Kwa Zulu Natal a Christmas box, via postnet on the 14th of December 2021.  The parcel was accepted by a lady Veena at Scottburgh on the 17th of December 2021. (Confimred by Postnet Sea Point Manager Patrick 021 433 0708)

My mothers carer went on two occasions (18th and 21st December 2021) as my mom is in a wheelchair to collect the parcel and Postnet Scottburgh said its not there.

Post net head office investigated and after a floor search, confirmed that the parcel is missing even though it was accepted by the staff member Veena.

All their phones are conveniently down, I called the florist next door who took their phone to POSTNET, when I challenged Veena she put the phone down in my ear.

This in NOT ACCEPTABLE.

A case of theft has been opened.