Lack of Professionalism and Complete Disregard from PowerPlay Energy Drink Company

I am using this platform to bring out the unprofessional nature of Play energy drink company. A couple weeks ago I had gotten confirmation from a representative/employee of Play that Play would sponsor my council in Wits University for our exam day initiative aimed at promoting positive well-being for the upcoming final exams. We (my council) kept our end of the bargain by promoting Play to our students and giving them lots of recognition, we had influencers and the cheerleaders ready on the day to shoot promotion and brand awareness content for the company. However, on the day the employee and Play failed to respond to my multiple attempts to contact them as the promised sponsorship of Play energy drink cans was not met.

It was extremely disappointing because I had to draft up many proposals for this sponsorship, got influencers and promoters (who ultimately wasted their time, and our students showed up in full voice and support only to be let down at the last minute. What's more disappointing is that to this day I have not received any communication from the company nor the employee (and the event was supposed to be on the 15th of October).

Whilst, I understand that these cans were to be given for "free" essentially, thats not how you go about your business with other people. We had an agreement and we kept our end. I am not here to bash the drink (I personally have not tried any flavours), I am simply looking for clarification, maybe the employee I am speaking about does not work for Play (I doubt that is the case since their social media is full of Play related content and they themself have been to a few locations on Wits and were seen in person).