Need my money from Spar KwaMashu

My name is Bongani Vincent Kubheka ,on the 24 October went to buy some groceries at Spar KwaMashu for the amount of R1783.26 and they charge me twice only realise on the next day since I was not around I had to go back on Monday to report the matter to them .I went there and they told I needed to wait for the bank statement to show the transaction as it wasn't showing only from the massage from my phone. I waited and the statement started showing on Thursday th 30 October 2025 I took the statement to them and they promised to pay the next day the 31 October 2025 but I wasn't paid and went and ask they I will get paid on Monday th 3 of November it is now 15H40 no payment has been **** . I very frustrated and angry as show that they don't care about their customers they only care about what come to them.

Please assist I need that money agently My contact 0608762481