Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
When buying a product from Power World and Pumps in Amanzimtoti do not expect them to assist you within/out of the products warranty period as they believe "THEY ARE DOING YOU A FAVOUR"....AND THE ATTITUDE OF THE OWNER AND HIS STAFF NEED A GREAT DEAL TO BE ADMIRED.....Rude and the way they speak to THERE customers is a disgrace. When booking in the item bought from them at double the price elsewhere you are told and it is written on their job card 1-2 weeks..when phoning them they "DO NOT HAVE THE DECENCY" to call you back....then on the returned call "TAPED" hear the way they are talking to customers in the background...and the owner does not even have the decency to close the mic of the telephone as to my query. Must say coming from a customer service industry and supporting the small local business ...my attitude has changed...."ONCE' they have got your hard earned cash....customer service is non existent..."ATTITUDE OF NOTE" and as to my business going forward..."Sorry they will never see me again.....word about mouth is very powerful"
1 reviews | Active since Jan 2020
When buying a product from Power World and Pumps in Amanzimtoti do not expect them to assist you within/out of the products warranty period as they believe "THEY ARE DOING YOU A FAVOUR"....AND THE ATTITUDE OF THE OWNER AND HIS STAFF NEED A GREAT DEAL TO BE ADMIRED.....Rude and the way they speak to THERE customers is a disgrace. When booking in the item bought from them at double the price elsewhere you are told and it is written on their job card 1-2 weeks..when phoning them they "DO NOT HAVE THE DECENCY" to call you back....then on the returned call "TAPED" hear the way they are talking to customers in the background...and the owner does not even have the decency to close the mic of the telephone as to my query. Must say coming from a customer service industry and supporting the small local business ...my attitude has changed...."ONCE' they have got your hard earned cash....customer service is non existent..."ATTITUDE OF NOTE" and as to my business going forward..."Sorry they will never see me again.....word about mouth is very powerful"
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