Precision automotive masterworks / East Rand Diagnostic
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Jun '25 - May '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I handed my car to Shaun van Der Vywer ***ner of “Precision automotive Masterwork’s”) in March 2025 for repairs. Shaun informed me that both my ECU and BCM units were faulty and needed to be sent for repairs ECU was sent to ECU REMAN and the BCM sent to AUTO ELECTRONIC. I was quoted and paid upfront for these repairs. No Invoices, Receipts or job cards were ever provided to me despite multiple requests. After the supposed repairs the Vehicle continued to have issues. Shaun continued to request more parts etc. Which I provided. Despite ongoing follow-ups, I received no updates, no formal communication or proof of work done. I visited the workshop personally and discovered that my vehicle was not there. An employee at the workshop informed me that Shaun had sent my car to another Workshop without informing me or requesting permission. I located my vehicle at this third party. When I inspected the vehicle, it had been stripped of parts including covers and components and was in worse condition than when I had left it. I contacted both ECU REMAN and AUTO ELECTRONIC, and they refuse to confirm or deny whether my ECU and BCM had ever been sent to them or preparties raises serious concerns about whether those services were ever rendered. I believe I am the victim of *****, as funds were taken under false pretenses for repairs that were either not done or not necessary. My vehicle was moved and worked on without my consent, which amounts to unauthorized use of property. My car was returned in a stripped condition and some parts are missing (theft and/or vandalism)
1 reviews | Active since Jan 2020
I handed my car to Shaun van Der Vywer ***ner of “Precision automotive Masterwork’s”) in March 2025 for repairs. Shaun informed me that both my ECU and BCM units were faulty and needed to be sent for repairs ECU was sent to ECU REMAN and the BCM sent to AUTO ELECTRONIC. I was quoted and paid upfront for these repairs. No Invoices, Receipts or job cards were ever provided to me despite multiple requests. After the supposed repairs the Vehicle continued to have issues. Shaun continued to request more parts etc. Which I provided. Despite ongoing follow-ups, I received no updates, no formal communication or proof of work done. I visited the workshop personally and discovered that my vehicle was not there. An employee at the workshop informed me that Shaun had sent my car to another Workshop without informing me or requesting permission. I located my vehicle at this third party. When I inspected the vehicle, it had been stripped of parts including covers and components and was in worse condition than when I had left it. I contacted both ECU REMAN and AUTO ELECTRONIC, and they refuse to confirm or deny whether my ECU and BCM had ever been sent to them or preparties raises serious concerns about whether those services were ever rendered. I believe I am the victim of *****, as funds were taken under false pretenses for repairs that were either not done or not necessary. My vehicle was moved and worked on without my consent, which amounts to unauthorized use of property. My car was returned in a stripped condition and some parts are missing (theft and/or vandalism)
1 reviews | Active since Jan 2020
Worst service ever never trust them with your vehicle, your parts get ****** and swapped out with broken parts. Never trust them with a 1 week job it turns in to 8 months nightmare.
1 reviews | Active since Jan 2020
Worst service ever never trust them with your vehicle, your parts get ****** and swapped out with broken parts. Never trust them with a 1 week job it turns in to 8 months nightmare.
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