Premier Private Resorts
Verified Business
|4.7|43 Reviews (last 12 months)|Responds in 64h 13m
Premier Private Resorts
Verified Business
|4.7
43 Reviews (last 12 months)
Responds in 64h 13m
AI Review Summary
Based on recent customer reviews, Premier Private Resorts is widely praised for its consultants who deliver patient, knowledgeable and personalised booking assistance. Customers consistently mention named agents who go the extra mile to secure accommodation, recover expiring points and resolve account queries with warmth. A recurring theme is long-standing loyalty built on trusted relationships with reservations staff. However, some members express frustration with the self-service website, difficulties finding availability during peak periods, and concerns around cancellations, refunds and account handling that have left a minority feeling let down.
Performance(last 12 months):
Trustindex Rating
8.1Ranked In Travel Agencies
#7Reply Time
64h 13mNPS Score
46Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 79h 17m
TrustIndex
8.1
Ranking
#7
in Travel Agencies
Reply Time
64h 13m
NPS Score
46
Recommended: Likely
Replied to 100% of negative reviews
Reply time on negative reviews: 79h 17m
Frequently Asked Questions About Premier Private Resorts
Recent reviews (43)
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