Unethical

<div>I had an extremely disappointing experience with Prep2Perfection due to their lack of transparency and questionable business practices. The most concerning issue was the complete non-disclosure of key terms and conditions before I was effectively locked into an agreement.

At no point were the full contractual terms clearly presented or explained. Instead, access to essential information was blocked behind links and gated steps that required agreement before I could even see what I was agreeing to. This creates a situation where customers are pressured into accepting a contract without being properly informed — which is both ********* and unprofessional.

In addition, it was my clear understanding that I would receive a second invoice to review and pay manually. Instead, the amount was automatically debited through PayFast without proper clarification or confirmation that this would occur. This was never transparently communicated.

I have formally requested a refund on this basis, as I did not consent to an automatic debit and was not properly informed of the payment process or the full contractual terms.

A legitimate service should present all terms and conditions clearly, upfront, and in full before asking for consent or payment. Transparency is a basic expectation, especially when contracts and financial commitments are involved. Unfortunately, that standard was not met here.

I strongly urge others to proceed with caution and ensure they have full written clarity before agreeing to anything.</div>