Still waiting for my dress

I took my dress for dry cleaning on because a slice of cake had fallen on it. This was on 24 December 2014 and I was told to come back on Wednesday. I went bacK and noticed that the stain was still there. The lady helping me offered to send it back and she said it would be ready after one week. She phoned me after one week and told me to come pick up my dress and I told her I W's coming. She then rung me again to say that actually the dress was not there So I should come the next day. There was still no dress when I went back. She apologised and said she would follow up on what was really happening. She phoned the people where the dress was and she was told it would be sent after a few days. I went back expecting to find my dress and I was told the dress had still not come. The lady assisting me said her boss Wendy would phone me as she was not sure what was happening with the dress. She said maybe the dress was damaged and it was only Wendy who could really tell me what was going on. Well, all I can say is that I am still waiting for Wendy, the boss to call me. She is never in when I go there.I still do not have my dress almost two months later. I really need some help!<br> <br> <br> <br> <br>