May others follow your lead and strive for a better South Africa.

A Bright Star Shining in South Africa's Healthcare System: The "Oral and Dental Hospital" at the University of Pretoria

Amid the challenges currently facing many public institutions in South Africa, the Oral and Dental Hospital at the University of Pretoria stands as a beacon of excellence and hope.

This facility not only meets but exceeds expectations, setting a standard for what all public services can achieve when dedication to the people is prioritized.

It is a shining example of how government institutions can uplift our country’s standards, offering top-tier care while focusing on the well-being of South Africans rather than exploitation or self-enrichment.

Here is my story: after hearing numerous negative stories about public institutions, I was quite scared to visit in the first place. However, I was desperate and in excruciating pain, so I had

no choice.

My visit for a tooth extraction began at 5:50 a.m. Despite being number 21 in line, the process was smooth and well-organized. Upon arrival, I provided my details, and the staff assessed my needs before directing me to the next step.

Once seen by the dentist, I received a thorough scan, and clear instructions on the next steps—all handled with great professionalism.

After the consultation, I went to the file room, where the staff processed my information. Payment is based on income, ensuring accessibility for everyone—a mere R90 for those with no income.

Afterward, I had my X-rays taken and was soon directed to the treatment room. By 9:00 a.m., my tooth was extracted. The learning dentist was very caring and patient with me.

The service was excellent, and the environment

was so clean and neat. I found the hospital to be well-organized, friendly, and efficient, especially considering the small amount of money paid.

To give you an idea: last year, I went to a private dentist and paid R900 for a single tooth extraction.

So, well done, Oral and Dental Hospital at the University of Pretoria!

Full stars to all of you striving to uplift our country's standards and services for the general public.

May others follow your lead and strive for a better South Africa.