PM
Prime Motor
Unclaimed Business
PM
AI Review Summary
Based on recent customer reviews, Prime Motor receives overwhelmingly positive feedback for its friendly, professional consultants and affordable premiums. Customers frequently praise individual agents by name for their patience, clear explanations, and willingness to go the extra mile. The claims process is described as seamless by satisfied policyholders, with some long-term clients endorsing over a decade of consistent service. However, a small number of reviewers express serious frustration with after-hours roadside support and difficulties reaching the claims or cancellations departments, citing prolonged wait times and unresolved issues.
Performance(last 12 months):
TrustIndex
0
Ranking
#49
in Insurance
NPS Score
0
Recommended: Unlikely
Review Distribution
4.5|26 Reviews
Jun '25 - May '26
5(80%)
4(8%)
3(0%)
2(4%)
1(8%)
5(80%)
4(8%)
3(0%)
2(4%)
1(8%)
Frequently Asked Questions About Prime Motor
Based on recent customer reviews, Prime Motor receives overwhelmingly positive feedback for its friendly, professional consultants and affordable premiums. Customers frequently praise individual agents by name for their patience, clear explanations, and willingness to go the extra mile. The claims process is described as seamless by satisfied policyholders, with some long-term clients endorsing over a decade of consistent service. However, a small number of reviewers express serious frustration with after-hours roadside support and difficulties reaching the claims or cancellations departments, citing prolonged wait times and unresolved issues.
Prime Motor has a TrustIndex of 0 out of 10 on Hellopeter, based on 26 reviews in the last 12 months. Hellopeter has tracked Prime Motor across 112 total reviews. How is the TrustIndex calculated? →
Recent reviews (26)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Nthabiseng S
1 reviews | Active since Jan 2020
15 Dec 2025, 06:09
The consultant was v...
The consultant was very helpful I'm so happy about the service it's 100%
Helpful (0)
|Replies (0)NS
Nthabiseng S
1 reviews | Active since Jan 2020
15 Dec 2025, 06:09
The consultant was v...
The consultant was very helpful I'm so happy about the service it's 100%
0
Replies (0)A