Primedia
Unclaimed Business
|2.9|18 Reviews (last 12 months)|This business does not respond to reviews
Primedia
Unclaimed Business
|2.9
18 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Primedia presents a sharply divided customer experience. Customers consistently praise the insurance arm, with frequent mentions of helpful consultants, friendly service, and reasonable premiums, naming individual agents who go the extra mile. However, a recurring theme on the broadcasting and competitions side is frustration over unpaid prize money, unresponsive staff, and poor follow-through on claims. Listeners also flag technical issues with the Primedia Plus streaming platform, citing broken audio links, intrusive adverts, and the absence of feedback channels to raise concerns.
Performance(last 12 months):
Trustindex Rating
3.7TrustIndex
3.7
Review Distribution
2.9|18 Reviews
Jul '25 - Jun '26
Recent reviews (18)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencesZ
silindile Z
1 reviews | Active since Jan 2020
21 Apr 2026, 11:51
Delay process in accepting my claim as an new policy holder
I have been with them for 2 months lost my car on the 10/4/26.When I joined they said they don't mind if I don't have a tracker but likely I had One. THE claim is is process what is confusing now they are so interested about my car track activation, certificates etc which they shouldn't be worried about all that since they said It doesn't matter service of a tracker It seems like they trying to find any loop holes not to accept the claim etc patiently awaiting for their response.
Helpful (0)
|Replies (0)sZ
silindile Z
1 reviews | Active since Jan 2020
21 Apr 2026, 11:51
Delay process in accepting my claim as an new policy holder
I have been with them for 2 months lost my car on the 10/4/26.When I joined they said they don't mind if I don't have a tracker but likely I had One. THE claim is is process what is confusing now they are so interested about my car track activation, certificates etc which they shouldn't be worried about all that since they said It doesn't matter service of a tracker It seems like they trying to find any loop holes not to accept the claim etc patiently awaiting for their response.
0
Replies (0)DM
Didimalang M
1 reviews | Active since Jan 2020
15 Apr 2026, 13:11
The sales person was...
The sales person was very helpful....and offered a better deal...hence I took the insurance
Helpful (0)
|Replies (0)DM
Didimalang M
1 reviews | Active since Jan 2020
15 Apr 2026, 13:11
The sales person was...
The sales person was very helpful....and offered a better deal...hence I took the insurance
0
Replies (0)Z
GP
Gloria P
1 reviews | Active since Jan 2020
24 Feb 2026, 10:29
bad service
do something about your claims department, they are giving your business a bad name. The level of service from the consultants are pathetic. Claims are not being resolved. Information about submitting a claim is being left out, starting to think it's being done deliberately.
Helpful (0)
|Replies (0)GP
Gloria P
1 reviews | Active since Jan 2020
24 Feb 2026, 10:29
bad service
do something about your claims department, they are giving your business a bad name. The level of service from the consultants are pathetic. Claims are not being resolved. Information about submitting a claim is being left out, starting to think it's being done deliberately.
0
Replies (0)PB
P B
1 reviews | Active since Jan 2020
9 Feb 2026, 15:58
no way to contact Primedia
https://www.primediaplus.com/ (talk radio) does not work well on android phones; audio just stops. The old app worked very well on phones. There is no way to contact them for feedback about their site; no links on their website; there are no email contacts. There is no new app to rate or comment; it is only a website. The onscreen buttons are hidden behind adverts.
Helpful (0)
|Replies (0)PB
P B
1 reviews | Active since Jan 2020
9 Feb 2026, 15:58
no way to contact Primedia
https://www.primediaplus.com/ (talk radio) does not work well on android phones; audio just stops. The old app worked very well on phones. There is no way to contact them for feedback about their site; no links on their website; there are no email contacts. There is no new app to rate or comment; it is only a website. The onscreen buttons are hidden behind adverts.
0
Replies (0)MG
Micquaylon G
1 reviews | Active since Jan 2020
6 Feb 2026, 15:48
Primedia pathetic
I would like to begin by acknowledging that 94.7 is the leading radio station in Gauteng, with a reputation that carries significant weight. Unfortunately, that reputation is being undermined by its association with Primedia, whose handling of this matter has been nothing short of appalling. I won the 947 Auto & General Golf Day Challenge, yet to this day I have not received the prize money owed to me. Despite my repeated follow-ups, I have been met with silence, dismissive attitudes, and a complete lack of accountability. When I called Primedia, the representative audibly sighed before transferring me, and Thapelo—who is supposedly responsible—never answers his phone. After finally obtaining his email address and sending multiple messages, I received a response claiming my documents had not been uploaded. Had I not taken the initiative to chase this up myself, I would never have known. Since then, I have continued to follow up, but I am still left without any clarity or confirmation of when payment will be made. This level of negligence is unacceptable. It reflects poorly not only on Primedia but also on 94.7, whose brand is being damaged by such incompetence. I expect immediate resolution and a clear timeline for when the prize money will be paid into my account.
Helpful (0)
|Replies (0)MG
Micquaylon G
1 reviews | Active since Jan 2020
6 Feb 2026, 15:48
Primedia pathetic
I would like to begin by acknowledging that 94.7 is the leading radio station in Gauteng, with a reputation that carries significant weight. Unfortunately, that reputation is being undermined by its association with Primedia, whose handling of this matter has been nothing short of appalling. I won the 947 Auto & General Golf Day Challenge, yet to this day I have not received the prize money owed to me. Despite my repeated follow-ups, I have been met with silence, dismissive attitudes, and a complete lack of accountability. When I called Primedia, the representative audibly sighed before transferring me, and Thapelo—who is supposedly responsible—never answers his phone. After finally obtaining his email address and sending multiple messages, I received a response claiming my documents had not been uploaded. Had I not taken the initiative to chase this up myself, I would never have known. Since then, I have continued to follow up, but I am still left without any clarity or confirmation of when payment will be made. This level of negligence is unacceptable. It reflects poorly not only on Primedia but also on 94.7, whose brand is being damaged by such incompetence. I expect immediate resolution and a clear timeline for when the prize money will be paid into my account.
0
Replies (0)MG
Micquaylon G
1 reviews | Active since Jan 2020
6 Feb 2026, 15:46
Pathetic Service
I would like to begin by acknowledging that 94.7 is the leading radio station in Gauteng, with a reputation that carries significant weight. Unfortunately, that reputation is being undermined by its association with Primedia, whose handling of this matter has been nothing short of appalling. I won the 947 Auto & General Golf Day Challenge, yet to this day I have not received the prize money owed to me. Despite my repeated follow-ups, I have been met with silence, dismissive attitudes, and a complete lack of accountability. When I called Primedia, the representative audibly sighed before transferring me, and Thapelo—who is supposedly responsible—never answers his phone. After finally obtaining his email address and sending multiple messages, I received a response claiming my documents had not been uploaded. Had I not taken the initiative to chase this up myself, I would never have known. Since then, I have continued to follow up, but I am still left without any clarity or confirmation of when payment will be made. This level of negligence is unacceptable. It reflects poorly not only on Primedia but also on 94.7, whose brand is being damaged by such incompetence. I expect immediate resolution and a clear timeline for when the prize money will be paid into my account.
Helpful (0)
|Replies (0)MG
Micquaylon G
1 reviews | Active since Jan 2020
6 Feb 2026, 15:46
Pathetic Service
I would like to begin by acknowledging that 94.7 is the leading radio station in Gauteng, with a reputation that carries significant weight. Unfortunately, that reputation is being undermined by its association with Primedia, whose handling of this matter has been nothing short of appalling. I won the 947 Auto & General Golf Day Challenge, yet to this day I have not received the prize money owed to me. Despite my repeated follow-ups, I have been met with silence, dismissive attitudes, and a complete lack of accountability. When I called Primedia, the representative audibly sighed before transferring me, and Thapelo—who is supposedly responsible—never answers his phone. After finally obtaining his email address and sending multiple messages, I received a response claiming my documents had not been uploaded. Had I not taken the initiative to chase this up myself, I would never have known. Since then, I have continued to follow up, but I am still left without any clarity or confirmation of when payment will be made. This level of negligence is unacceptable. It reflects poorly not only on Primedia but also on 94.7, whose brand is being damaged by such incompetence. I expect immediate resolution and a clear timeline for when the prize money will be paid into my account.
0
Replies (0)PB
P B
1 reviews | Active since Jan 2020
2 Feb 2026, 16:07
Primedia Plus bad radio app - no alternatives
Primedia Plus at https://www.primediaplus.com/ is a terrible application. 1. There is NO FEEDBACK link. 2. It frequently stops playing sound and takes a very long time to start playing radio.
Helpful (0)
|Replies (0)PB
P B
1 reviews | Active since Jan 2020
2 Feb 2026, 16:07
Primedia Plus bad radio app - no alternatives
Primedia Plus at https://www.primediaplus.com/ is a terrible application. 1. There is NO FEEDBACK link. 2. It frequently stops playing sound and takes a very long time to start playing radio.
0
Replies (0)