Pathetic Service

I would like to begin by acknowledging that 94.7 is the leading radio station in Gauteng, with a reputation that carries significant weight. Unfortunately, that reputation is being undermined by its association with Primedia, whose handling of this matter has been nothing short of appalling.

I won the 947 Auto & General Golf Day Challenge, yet to this day I have not received the prize money owed to me. Despite my repeated follow-ups, I have been met with silence, dismissive attitudes, and a complete lack of accountability. When I called Primedia, the representative audibly sighed before transferring me, and Thapelo—who is supposedly responsible—never answers his phone.

After finally obtaining his email address and sending multiple messages, I received a response claiming my documents had not been uploaded. Had I not taken the initiative to chase this up myself, I would never have known. Since then, I have continued to follow up, but I am still left without any clarity or confirmation of when payment will be made.

This level of negligence is unacceptable. It reflects poorly not only on Primedia but also on 94.7, whose brand is being damaged by such incompetence. I expect immediate resolution and a clear timeline for when the prize money will be paid into my account.