No aftersales Service

had a bad experience from online buying through Prime Picks South Africa. Firstly, the item I bought was misleading advertising. Upon making contact with the company, they agreed to take the item back and have it checked out for faults. They collect the item 2 weeks after purchase, but since July 2025 I tried on numerous occasions to make contact with the company, to no avail. Only once did the sales lady, Kathy Smith send me a mail, apologises for the delay and promised that she would sort it out by end August. It is two months past. I dont have the item, neither my money. Prime Picks is not a reputable online company to do business with. Make sure that whatever you buy from them, you dont need to send it back. You will lose your money and the product you bought. I gave this company one star as they dont deserve more. Rather stick to reputable online businesses like Take a Lot or Amazone.