The worst service ever I will discourage anyone from using this agency

I moved into one of their properties in December 2019. I notified them about a leaking roof problem. It's 2021 March 30 the issue is still not sorted. I've submitted countless emails proof and complains I guess I'm just another black kaffer who is not important to them but my money is. They charge me useless things like fire extinguisher rubble collection which never happens, I'm not sure why should a tenant be paying for that. I lost my sound equipment to the value of 86k as the result of this roof leak and that doesn't concern them. I would discourage anyone from using Primo Properties the above agency including properties belonging to a Mr Dhaya