1 reviews | Active since Member
In March a Princeton Security vehicle knocked into my car. Their driver crossed into 3 oncoming lanes of traffic & proceeded to ram into my vehicle. Their driver made a false statement , saying I knocked into him, & was backed up by their control room manager. I then provided the photos of the accident [ which is pretty damning & clear ] to one of the Directors, Mr Carstens. They then admitted fault & liability & advised that their insurance would deal with it. Their insurance advised to get a letter from my insurance so that I would not claim & advised that they would deal with it. After 2 1/2 months of back & forth, ducking & diving, legal loopholes & avoiding responsibility, their insurance [ RENASA ] deemed it fit to apportion some blame on ME [ this after Princeton admitted fault & liability ] & pay out 70% of the value of my vehicle repair. This is a shortfall of R17 000 [ please note that the Princeton vehicle has been repaired & I am still sitting without my car ]. I again contacted Princeton Security & they then advised to discuss with their insurance & accept the highest offer I could get. How is this response deemed acceptable ?? Why must I pay out of pocket for an accident that was not my fault ?? They seem to think it is fine to wash their hands of liability & hide behind their insurance. All I wanted was for Princeton Security to DO THE RIGHT THING. All I wanted was for my vehicle to be repaired. It seems doing the right & ethical thing is beyond this company. Please check & search on Facebook for Princeton Group/Security & Renasa as I will be posting the photos on all platforms