Pro Visions Books
Claimed Business
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
100
Recommended: Very Likely
Review Distribution
3.7|3 Reviews
Jun '25 - May '26
5(66.7%)
4(0%)
3(0%)
2(0%)
1(33.3%)
5(66.7%)
4(0%)
3(0%)
2(0%)
1(33.3%)
Frequently Asked Questions About Pro Visions Books
Pro Visions Books has a TrustIndex of 0 out of 10 on Hellopeter, based on 3 reviews in the last 12 months. Hellopeter has tracked Pro Visions Books across 24 total reviews. How is the TrustIndex calculated? →
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePL
KE
Kerry E
1 reviews | Active since Jan 2020
20 Jan 2026, 12:34
Provisions Textbooks and Stationery shocking service
Terrible customer service and late delivery of textbooks for school. They do not answer their phones. Textbooks were ordered on 2 January. Still no books , even though they have confirmed the one textbook has been sitting in their warehouse. The most frustrating thing, however is that one cannot get to speak to any of their employees. 1 star rating is being far too generous! I dealt with a very rude individual named Raeesa... Perhaps a Customer Service course would be beneficial?
Helpful (0)
|Replies (0)KE
Kerry E
1 reviews | Active since Jan 2020
20 Jan 2026, 12:34
Provisions Textbooks and Stationery shocking service
Terrible customer service and late delivery of textbooks for school. They do not answer their phones. Textbooks were ordered on 2 January. Still no books , even though they have confirmed the one textbook has been sitting in their warehouse. The most frustrating thing, however is that one cannot get to speak to any of their employees. 1 star rating is being far too generous! I dealt with a very rude individual named Raeesa... Perhaps a Customer Service course would be beneficial?
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Replies (0)K
Kashifa
1 reviews | Active since Jan 2020
9 Jan 2026, 16:11
5 star online book store
I placed an order on Saturday 3rd Jan and received Thursday the 7th. Was updated the whole way through within those few days. Exceptional. Competitive prices too. Will definitely buy again. Thank you Pro Visions.
Helpful (0)
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Kashifa
1 reviews | Active since Jan 2020
9 Jan 2026, 16:11
5 star online book store
I placed an order on Saturday 3rd Jan and received Thursday the 7th. Was updated the whole way through within those few days. Exceptional. Competitive prices too. Will definitely buy again. Thank you Pro Visions.
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Replies (0)ER
Eugene R
1 reviews | Active since Jan 2020
4 Feb 2025, 08:45
THEY DON’T EVEN DESERVE A ONE STAR!!!
I ordered a book online and paid as it was showing they do have IN STOCK. The turn around delivery/ courier waiting period is 1-3 days. It has been more that 7 working days and I haven’t received the book I ordered and paid for. I tried to contact them on their whatapp but they are ignoring me… that is their company whatapp where they need to interact with customers but they don’t bother to respond and giving feedback. I called the store today and spoke to some lady who told me that the book is suddenly out of stock!!! She advised the books may arrive mid month… that time the book is needed as in yesterday!!! I worked with online purchases before and I know they probably didn’t set aside / capture my online order on time and the book was sold to someone else!!! I want my money back
Helpful (0)
|Replies (0)ER
Eugene R
1 reviews | Active since Jan 2020
4 Feb 2025, 08:45
THEY DON’T EVEN DESERVE A ONE STAR!!!
I ordered a book online and paid as it was showing they do have IN STOCK. The turn around delivery/ courier waiting period is 1-3 days. It has been more that 7 working days and I haven’t received the book I ordered and paid for. I tried to contact them on their whatapp but they are ignoring me… that is their company whatapp where they need to interact with customers but they don’t bother to respond and giving feedback. I called the store today and spoke to some lady who told me that the book is suddenly out of stock!!! She advised the books may arrive mid month… that time the book is needed as in yesterday!!! I worked with online purchases before and I know they probably didn’t set aside / capture my online order on time and the book was sold to someone else!!! I want my money back
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Chantel
1 reviews | Active since Jan 2020
31 Jul 2024, 07:36
Great Service
Great service received, I had a query that was answered almost immediately. I placed my order in the afternoon and received it the following morning. I would highly recommend them, they were also the cheapest compared to other book retailers. Keep up the good work.
Helpful (0)
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Chantel
1 reviews | Active since Jan 2020
31 Jul 2024, 07:36
Great Service
Great service received, I had a query that was answered almost immediately. I placed my order in the afternoon and received it the following morning. I would highly recommend them, they were also the cheapest compared to other book retailers. Keep up the good work.
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Ntsoaki S
1 reviews | Active since Jan 2020
20 Feb 2024, 09:13
You are LEGIT.
@Pro Visions I appreciate your credibility and outstanding customer service. Fearing for my safety, I approached placing an order with you with scepticism. You, however, have demonstrated your loyalty. The book I ordered on February 16, 2024, was delivered on February 20, 2024.
Helpful (0)
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Ntsoaki S
1 reviews | Active since Jan 2020
20 Feb 2024, 09:13
You are LEGIT.
@Pro Visions I appreciate your credibility and outstanding customer service. Fearing for my safety, I approached placing an order with you with scepticism. You, however, have demonstrated your loyalty. The book I ordered on February 16, 2024, was delivered on February 20, 2024.
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Replies (0)TR
Tshifhiwa R
1 reviews | Active since Jan 2020
9 Jan 2024, 13:04
Really appreciate your service
Put my order on the 26 December 2023 receive my order on 29 December 2023 . The order was from Durban to Limpopo that for me was super fast. Every year i buy school text books for my kids we get the pricelist for local bookshops the Local book shop was no match to Pro Vision prices i saved R700 compare the prices. Thank you so much Pro Vision every year from now on i order from you guys . Communication through emails was super. Unfortunately i can only give u 5 stars u deserve more.
Helpful (0)
|Replies (0)TR
Tshifhiwa R
1 reviews | Active since Jan 2020
9 Jan 2024, 13:04
Really appreciate your service
Put my order on the 26 December 2023 receive my order on 29 December 2023 . The order was from Durban to Limpopo that for me was super fast. Every year i buy school text books for my kids we get the pricelist for local bookshops the Local book shop was no match to Pro Vision prices i saved R700 compare the prices. Thank you so much Pro Vision every year from now on i order from you guys . Communication through emails was super. Unfortunately i can only give u 5 stars u deserve more.
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Replies (0)