Prodrive

PRO DRIVE Not competent not honest

Paid for prop shaft balancing – job not done I am extremely disappointed with my experience at Pro Drive Propshaft. I removed my prop shaft myself and drove 120 km from Bushbuckridge specifically to have it professionally balanced to resolve a vibration issue. While there, I was convinced to replace the U-joints, which cost me R2 800, and I spent an entire day in Nelspruit waiting. When I collected the prop shaft, it was clear that no balancing had been done at all — no counterweights, no adjustments, nothing added. The vibration issue remained and the prop was effectively returned unchanged. To make matters worse, the prop was returned with welding splatter and metal debris left on it. When I questioned this, I was told the marks were “already there.” This is incorrect — I have removed and refitted this prop shaft over 20 times and know its condition very well. As a result of this poor workmanship and lack of accountability, I have now had to arrange a trip all the way to Pretoria to have the prop shaft balanced properly. Outcome: 240 km round trip wasted R2 800 spent unnecessarily Full day lost Vehicle worse than before Problem still not resolved This complaint is to warn other customers and to record the lack of professionalism and accountability I experienced. I expected specialist workmanship and received neither.