Anthea C

Shody service & feedback

<p>My daughter (Delene Chetty – Student Number 32342) who has been studying through the School of Modern Montessori as a Home Study Student. We registered in 2012 and it was for a duration of 3 years. I paid a once of payment of R9000. She was supposed to have finished by the end of Dec 15/Jan 16.<br />The first problem is that she was not receiving her feedback on time with regards to the assignments. Whenever she phoned she was told that it is gone for marking. <br />The second problem is when I stepped in and made numerous of phone calls and sent emails to the directors of the College (Adam & Olivia Darby), I have had no replies to my emails and get told that they will call me back which they don’t. <br />I have been trying to find out who is at fault here, is it my daughter for not submitting her assignments on time or the college for not sending back her feedback on time.<br />I was told in March that I need to pay another R4000 for her to register for another 3 years to complete the course. 6 years to complete a teaching course for toddlers, this seems a bit ridiculous. I am a single parent who is trying to give my child and education and this is now very difficult for me.<br />I spoke to a lady by the name of Jane Black, who told me that one student is doing this course from 2003. How is this possible. Jane sent me an email stating that Dlene with get her certificate, according to Adam this was a generated email to all students but it was not.<br />I am at my wits end and don’t know what to do. I would sincerely have appreciated it if someone could help me with this matter or know someone who can.<br />If my child is at fault then I will accept it, but at least come back to me with answers and not tell me that we will look into the matter and don’t.</p>