Active since Jun 2016
3
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3 reviews40 months ago
Nightmare experience in a so called 5 star establishment
The most shockingly disgusting service, the pool umbrella fell and hit my girlfriend on the head. She was in massive pain, they took zero accountability and said the best they'll do is call an ambulance for our own account, the manager on duty Tyron Wyeth really has no regard for safety or the well being of guests. There was broken glass by the pool side which we just missed to step in. The restaurant also dropped our food and their best answer is they won't charge us for the food on the floor. We spent a lot and got injury and excuses for our visit. They claim the lifeguard is not employed there and since he opened the umbrella they are not accountable, as if a random guy puts on a lifeguard uniform and protects patrons for free. I don't recommend a visit at all. If something goes wrong you will not find any assistance, not even an are you ok? Or an ice pack. Pathetic. I urge you not to visit as your friends and family are not safe there, but they will happily take your money for service they don't provide. There is no hospitality in their service.
0 replies
118 months ago
Thieving Website
<p>I ordered and paid online and never received a delivery...I called multiple times and am put on hold each time for over 10 mins then my call is cut and the manager will not take my call.</p> <p> </p> <p>Nobody should order from Domino's unless they don't mind being stolen from. This is quite a disgusting experience from such a big company</p>
53 replies
119 months ago
3 hour delay plus poor service!
<p>Not only was there an inexplicable 3 hour delay on my flight but the service was also just terrible. </p> <p> </p> <p>Arrived at the airport at 1pm for 2:30pm flight and told it's a slight delay only to see on the board it's now 4:15pm...then 4:15pm comes and goes with zero communication or regard for the passengers appointments. Which I missed and now the trip is wasted!!</p> <p>To appease me I was given a refreshment voucher which the online crew refused to honor! It was like a f*Co you to the client.</p> <p> </p> <p>If you travelling locally in south africa I emplore you to avoid Mango airlines.</p>
0 replies
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1 Star
3 (100%)