TH
TONY H
Active since Jun 2016
2
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2 reviews67 months ago
Mweb
Unfortunately the lowest score is a 1 star and that is 1 too many for this Mweb's shocking service. My Vumatel line was installed 8 September immediately after I agreed the service for Mweb Fibre. Then on 28 September I received my router and after many call that go to a call centre that tells me they are too busy I have decided that I will pay the connect fee for Vumatel and cancel the Mweb account. Trying to enter cell number on their, 'No Help Centre' only allows 8 digits not 10. MWEB do not return calls. CUSTOMER SERVICE ZERO
0 replies
68 months ago
IELTS Shocking service for written exam - visa application
My wife has applied to complete the IELTS general test to apply for a UK spousal visa. She paid her money R3200, booked a flight from Durban to Pretoria and Hotel accommodation as she was only given a date and not a time for the exam. Then received a mail to rebook the test, which she did this time in Durban as their offices had opened after Covid-19 and told to wait for the confirmation letter. After numerous phone calls and emails and only generalised computer generated responses she still waits for a new date. 17 September was the first exam Pretoria date that was cancelled by IELTS, 26 September exam in Durban came and went and still no response... This is a disgrace from so a called professional organisation and needs investigation as it looks like a scam - British High Commission, Consulate Enquiry Services local number is 012 421 7500 is their 24/7 number which is of no help whatsoever as that is a redirection service to www.gov.uk/visa-application
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1 Star
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