karen tito-lavita

Do they think that money falls off your back! not a pleasant expereince

<p> So I made a booking in all deperation as My Mother wanted to celebrate her 70th birthday at a restuarant. Needless to say I am still waiting on Karrien to forward an invoice through to me. My total disgust was that we were forced to pay 50% (R92.50) for a 4 year old and a 6 year old. REally, what could these two toddlers really eat that amounts to that!</p> <p>a 10% gratuity was added on without asking us anything. Christian the waiter only got us 3 jugs of juice.....and that was it! he mentioned that we could eat from the starters and that the main course and desserts will se brought upstairs (as we were seated upstairs) replenished. Luckily my brother went downstairs to where all the foods were. Till the time we left we were still waiting on someone to replenish the warmers upstairs! No last rounds were called, no communication that the mains are ready or anything! And...they pack away the food so quickly. If you paying that price then at least the food meeds to be ready for the complete 3 hours that you are there! I think this was just a total rip off.</p> <p>They messed up with my wedding a few years ago.....and I left it-but ****it!!!</p> <p>8 years later and surely thry are just after the money! What ever happened to client service...Some people go hungry and here yuou pay for food, which the restuarant only allows yuou to eat from for an hour!!! The Dros is cheaper, excellent food and good quality service! If only they had an opening......</p>