Active since Jul 2016
17
Reviews
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Reviews
17 reviews2 months ago
LEAKING TRAILER WITH MORE DEFECTS AND PROBLEMS THAN QUALITY AND SOLUTIONS
After purchasing a brand new Compass camping trailer we had to send it back to repairs more than 5-times in less than 10-months and still we're they not able to fix the leak on the camping trailer resulting in damages to 12v Solar components and other items. We had water flowing into the trailer literally like a fountain which caused the matress and bedding being soaking wet to such an extent that we had mold growing between the matress and the trailer surface To top it off, the director blocked me from having conversations with them in order to elaborate on how the leaks would have been attended to The aftersales service is non-existent. We met other campers with the same issue also stating that the director became obstropolaus to them. According to the director we can be glad that Compass Trailers did not charge us for the repairs although the trailer was still under warranty. Silicone started to show cracks in the joints within 6-months, the director claimed that this was normal wear and tear. The question is how can Silicone Crack creating voids for rainwater to seep in in such a small timeframe The urgency to do repairs was non existent, thus the trailer was left for repairs for extended periods Other Compass Owners who we met at camp sites even went as far as to recommend Stallion Kempnet Trailers to do the repairs on the Compass Trailers. What looked like a top class trailer with excellent service soon turned out into wet bedding and matresses with unpleasant mold growth and tedious messages to have the problems resolved
0 replies
3 months ago
WILL NOT RECOMEND
Horrible experience with no client service No response Lack of feedback False promises Dealt with Willard Sibanda
0 replies
9 months ago
No service False promises
No service False promises Defnitley never ever again! There is better than them. Well done on making this 0-star review happen Lee
0 replies
14 months ago
EXCELLENT BEYOND!
Excellent service from Tommie, Duran & Naudine. Great product. Excited to see our final reult
0 replies
24 months ago
INCOMPOTENT UNPROFESIONAL UNRELIABLE *********
Unprofessional Unreliable Refers *********** plumbers to do repairs and maintenance resulting in more expenses and damages ********ly shares private and confidential information Does not take responsibility Inaccurate readings leading to endless levy statement problems No management from head of department managers No response from owner when bringing issues to his attention
53 replies
29 months ago
Unhygenic school
Unhealthy Unhygenic Kids comes home with clean nappies but bottoms are barely cleaned propperly Changing kids dypers on wet bathroom floors without protection WORST SCHOOL
0 replies
31 months ago
Non existing service
From a trustee perspective: *********** Poor feedback Acts as of they know ot all but knows very little Promises the best but does no effort keeping to the promise 1st month of service is always the best and thereafter no servoce Hidden undisclosed costs monthly Inacurate water readings Owner is all present during quotation stage with top management and thereafter steps out completely leaving the complex to be managed by less experienced and incompotent staff From a resident/investors view: *********** knoledge on general points No/little feedback on concerns and issues raised No/little feedback regarding concerns raised nor is e-mails sent to trusteea for their input You are just a number to them Would not recomend Solver to any complex as managing agent.
131 replies
42 months ago
Solar Assist - BEST EVER
Best after-sales service Excellent knowledge Extremely helpful 24/7
0 replies
42 months ago
Solar Assist - BEST EVER
Best after-sales service Excellent knowledge Extremely helpful 24/7
0 replies
48 months ago
False advertising
"Excelent" condition acording to Middelburg car sales, but has 4 x buckled rims? Advertised that vehicle only needed fuel only, everything is EXCELLENT, but both rear tyres worn on inside? Full franchise service history according tk Middelburg car sales, but wasn't serviced by Ford? Arranged collection, received vehicle excessively dirty full of dust both outside and inside. Vehicle condition not as advertised. Very disappointing
0 replies
Review Distribution
5 Star
5 (29.41176470588235%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
12 (70.58823529411765%)