security company johannesburg | DO NOT USE

<p>RSS security merged with TRSS. Their response time dropped to a whopping 1 hr and further to 1,5 hr response time when pressing the panic button.</p> <p>We cancelled in Dec 2015, due to staff changes we had to reconfirm and resend the form in Jan 2016. They then after written instruction to not take the annual renewal and monthly DD, debited our account. We requested the refund Feb 2016... still waiting.</p> <p>The radio, also advised in writing has been disconnected since January 26th. We get a call each week to collect the radio and consistent SMS's to "check your alarm". We have called, requested the refund and collection of the radio and each time we get "sorry I am new here, we will update our records"</p> <p>Now 15 months later I get a bill from May 2015 for installation which was paid in full. At cancellation our account was all up to date... today we found out that they have been adding interest and want their money.</p> <p>rss security south africa is a disgrace to the security industry and trss security is not only lacking but also an utter disgrace to security in South Africa. </p> <p>SASA, SANSEA, PSIRA should take away their license.</p>