Derek H

Quick to take your money

<p>I first used Chelly B in 2013. On the 21st August 2016 i required there services again. I was supplied with a quote after numerous requests and the so called PA telling me she cannot generate a quote as she is busy backing up her computer which would be done within an hour. 6 hours later i called her again, again to be told that it is taking longer than anticipated but i could mail my request to another email address. Why didnt she say so in the first place. I accepted the quote and promptly paid the invoice via EFT. The following day i called to ask for there address. The so called PA told me she would send it. Nothing arrived. I spent the rest of the trying to call and sent numerous mails but nothing. I even called the cell number for the director and left numerous messages. I began to wonder if i had been taken for a ride by this so called reputable company. On the 25th August i eventually managed to get hold of Scott the director. He advised that a mail had been sent to my inbox with the address. TO MY HORROR i discovered that Chelly B has an outstanding invoice  in my name from 2013 and that Michelle now wanted me to pay for items that were not returned. She deducted the amount owing and wanted a further R1500.00 befor i could collect plus i now needed to pay a further R5000.00 breakage deposit in case this happens again. I was in a state as my function was the next day. I contacted Scott with this regards and asked why nobody had ever contacted me or mailed me as they had my email address and number and did they really think i would go back to a company that i owed money to. He told me that it is what it is. Either pay the money and deposit or go somewhere else. I have never in my life been so humiliated and ill treated by any of my suppliers. They were not even prepared to discuss the matter and turns out that the invoice that was outstanding was for the company i then worked for. I will advise that you dont pay a cent until you have recieved the goods and BEWARE THEY ARE SHARKS. I will never recommend them to any of my clients again.</p>