AS
Angelique S
Active since Sep 2016
4
Reviews
0
Industries
Reviews
4 reviews15 months ago
Love these guys!
This is by far the easiest company to deal with. Everything is available on the app, which I love, and the team is super responsive, clear, and pleasant. Thank you :)
53 replies
23 months ago
Poor service, no accountability, ****** charger
I took my MacBook in for repairs to the keyboard and was quoted R4500. After 4 weeks and no reply to my follow up email, they tell me that the refurbished keyboard they used didn't work. (No mention was made about 2nd hand parts when I booked the machine in.) They then quoted me R8700 for the repair and another 4 weeks lead time. I told them that I won't be going ahead with the repair and went in to collect the MacBook. They gave it to me without the box and charger. When I asked them for it they said that they would have made a note if they kept the box and charger, and there was none. When I got home I checked in case I had made a mistake, but the box and charger weren't in the office. I contacted Everlyn who said that they don't have it but would check. She came back to me saying that they had the box, but not the charger. My husband went in to collect the box and asked them where they charger was and they just threw up their hands saying that they don't know and I must have taken it. Poor service, no accountability, ****** charger, and MacBook still not working after 2 months.
0 replies
56 months ago
Great service
Easy fix on WhatsApp. Thank you Keneilwe Phaho
53 replies
58 months ago
Oneplan service
Brilliant service from Tumisang M, and excellent product.
53 replies
Review Distribution
5 Star
3 (75%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (25%)