VH
Vitesh H
Active since Sep 2016
12
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0
Industries
Reviews
12 reviews54 months ago
Disgusted and Dissapointed
I have tried my best to be positive and look at the positives from Hirschs aftersales team but unfortunately it always leaves a sour taste in my mouth. First it was stove after numerous months and months of to and from they decided to change it and guess what no issues now the oven, started in Christmas 2017 and now we are in Christmas 2021 and the oven is still not a 100 percent. Back and forth, excuse after excuse... however the cherry on the top... there is no SLA.. service level agreement between Hirsch and Defy as advised my service consultant and the only SLA in place is between the customer and Hirsch on the extended warranty and wait for this... if it can repaired they will repair it no time frame matters... meaning that they can take there own sweet time. I guess it is time that we the common people take our plight to the Oubudsman because I am sure this daylight robbery needs to stop...
0 replies
60 months ago
Dissapointed and disgusted.
I have been trying to get hold of Makro since yesterday. Somebody has accessed my card details and account and is using it for there benefit and no one helps you. Call center never answers. I wonder what Makro is so busy with that people's personal details can be shared so easily.
53 replies
63 months ago
Shocked and Disgusted
Good Morning Noorders I write this with a very heavy heart... This morning I called Pyramid Veterinary Clinic, seeking an appointment for my Jack Russell dog. She cannot walk and in discomfort. I asked the lady who answered the phone how does consultation work and advised her that I will not be able to pay the full amount can she please arrange a payment plan. She told me and I quote" Make a plan to pay the amount or send your dog to heaven". I am utterly shocked and disgusted that a vetinary clinic whose purpose which I presumed is to take care of pets for the love of it even that has been stripped of humanity. I did not ask for a handout or free treatment at all however all I asked for a payment option. This pandemic has really affected my business and income but it has not let me loose my humanity. Shocked and disgusted is putting it mildly. What a sad day that we as humans can not help each other.. Never will I ever recommend there services to anyone.
0 replies
87 months ago
Hirsch Centurion
I have contacted Hirschs Centurion two weeks ago to have my oven checked out as it is under there so called extended warranty. However it took the technician one week to come out and one week later still no update or repair. I have contacted them on numerous occasions and there response we will get back to you shortly. Still waiting for a response from. Shocked and disgusted with the lack of customer service.
0 replies
106 months ago
Shocking and confused.
<p>I am a known and registered diabetic on the Polmed systems. Today I queried via Polmed chat as to how do I get a new sugar testing machine as the one I have is old and the battery doesn't last a month. I was told by a service consult that I must get 3 quotes and a motivation letter from my doctor and submit to Polmed. So for a machine that costs R400, Polmed is willing to spend on a consult to a doctor for a motivation letter. I am yet to find out if anyone has been cured from diabetes becAuse this can be the only reason why I would need a motivation letter. Polmed also pays for my strips but I still need a motivation letter. Polmed pays for my insulin but I still need a motivation letter. </p> <p> </p> <p>This is becoming a joke, I must now go and get 3 quotes and then they will tell me whether I can get a machine to test my sugar and then also which one I can buy and from where. Does Polmed understand that you are spending more money by asking for a motivation letter when you have a registered diabetic on your system and you also pay for everything diabetic related to me. So why the motivation? </p>
244 replies
116 months ago
Shocking and disgusted.
<p>Audi dealership in Helen Joseph Street in Pretoria is a joke of a dealership. My wife parks has has in a private parking lot. A salesman from Audi comes to the car and takes pictures of the car, registration plate and license disc. But we own a BMW. So now that is even more confusing. My wife approached the salesman in the dealership and he was all arogant and defensive. When asked why he did that he said so that he can evaluate other BMW. My question is that how Audi evaluates cars? Secondly without the owners permission? I honestly think that this salesman has some unhanded dealing. It doesnot make sense. Will Audi take this seriously? Well from our side he has been reported to crime prevention and also that dealership as well? I warn all other user of this dealership to be easy your car could go missing next? Fortunately we were vigilant and reported this but I wonder how many else did not? I await Audi call? </p>
53 replies
116 months ago
Shocking customer service.
<p><span style="color: #555555; background-color: #ffffff;">I am still waiting. Does this show that Pick n Pay doesnot care about its customers. Clearly they have disregard to a person's diginity. I am shocked and should I not get feed back in due course I will start a campaign showing that Pick n Pay doesnot care about customers. I was emailed in the 29/09/2016 by Anwaar indicating that he will provide feedback. Today the 11/10/2016 I still wait. Pick n Pay definitely doesnot care or respect a customer of you get this kind of treatment from management. </span></p>
106 replies
116 months ago
Still waiting for a response.
<p>I am amazed at the lack of customer service that Pick n Pay has adopted. I lodged a complaint a week ago and was told that will get back to me. Still noting. Are you hoping that I will forget about this. No not a chance I want someone to call me and I think that I deserve an explanation. <span style="color: #666666; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; line-height: 20px; background-color: #ffffff;">Anwar Mooideen I await your response. As promised.</span></p>
159 replies
116 months ago
Still waiting a response.
<div class="wsmenucontainer clearfix" style="border-style: none; outline: transparent none; overflow: hidden; -webkit-backface-visibility: hidden; min-height: 400px; -webkit-transition: all 0.4s ease-in-out; transition: all 0.4s ease-in-out; color: #9b9b9d; font-family: 'Source Sans Pro', Verdana, Geneva, sans-serif; font-size: 16px; line-height: 22. ********** 020996px;"> <section class="ms-control-search" style="color: #ffffff; padding-top: 20px; padding-bottom: 20px; text-align: center; background-image: url('assets/css/hellopeter-mobi/img/ms-search.png'); background-color: #0ba8e4; background-position: -11px 10px;"></section> <section id="content" class="content" style="font-size: 14px;"> <div id="mobi-content" style="border-style: none; outline: transparent none;"> <section class="ms-recent-review row-spacing-3" style="margin-top: 30px; margin-bottom: 30px;"> <div class="container" style="border-style: none; outline: transparent none; margin-right: auto; margin-left: auto; padding-right: 15px; padding-left: 15px;"> <div class="ms-reviews" style="border-style: none; outline: transparent none; font-size: 12px;"> <div class="row" style="border-style: none; outline: transparent none; margin-right: -15px; margin-left: -15px;"> <div id="message-refresh" style="border-style: none; outline: transparent none; margin-top: 30px;"> <div class="row review-comment row-spacing-content" style="border-style: none; outline: transparent none; margin: 10px -15px;"> <div class="review-comment-col-2 col-xs-10" style="border-style: none; outline: transparent none; padding-right: 15px; padding-left: 15px; position: relative; min-height: 1px; float: left; width: 325px;"> <div class="review-comment-content" style="border-style: none; outline: transparent none;"> <div class="page-review-copy" style="border-style: none; outline: transparent none; padding: 15px 20px; min-height: 130px; background-color: #ffffff; background-position: initial; background-repeat: initial;"> <h5 style="font-family: 'Source Sans Pro', Geneva, Verdana, sans-serif; line-height: 1.1; color: #0fa8e3; margin-top: 0px; margin-bottom: 13px; font-size: 13px; outline: none; position: relative;">viteshkph replied:</h5> <div class="post-date" style="border-style: none; outline: transparent none; margin-top: 5px; color: #888888; font-size: 10px;"> Sep 23, 2016</div> <div class="post-time" style="border-style: none; outline: transparent none; margin-bottom: 15px; color: #b8b8b8; font-size: 10px; font-style: italic;">2 days ago</div> <p style="margin-top: 0px; margin-bottom: 13px; color: #666666; font-size: 14px !important;">Good afternoon <span style="color: #666666; line-height: 20px; background-color: #ffffff;">Vanitha Venketas</span></p> <p style="margin-top: 0px; margin-bottom: 13px; color: #666666; font-size: 14px !important;"> </p> <p style="margin-top: 0px; margin-bottom: 13px; color: #666666; font-size: 14px !important;"><span style="color: #666666; line-height: 20px; background-color: #ffffff;">I write to you with confusion and utter disappointment. Upon recieving your response I was contacted by Angie from Pick n Pay WonderPark. She is a pleasant lady who listened and advised that she will take up my matter with senior management. Angie has been in contact with me for the last three days explaining what is happening and keeping me up to date. Today I received a call from Angie asking if I could come into Pick n Pay WonderPark. I advised that it is a bit difficult today but I can try for tomorrow. She then advised me that she will not be in duty but I can ask for a person by the name of Sifiso (General Manager) as she had the unit in her office and she will leave the keys with him. I then asked her how much is this unit going to cost me. She advised she is not sure and that I must speak to Sifiso. I then asked her to transfer me to Sifiso. I could not get hold of him and left a message with Tshego. Sifiso called me back 5 minutes later. I introduced myself and told him that Angie said I could speak to him regarding the Bluray player. He then advised that the current price of this unit is R1099 and he can give me a R200 discount. I was shocked at first because this is now costing me more than what was intially quoted. I explained to him that this was not an option because I was offered the same unit for less. He said unfortunately there is noting else he can do. I am shocked and disgusted that Pick n Pay has decieded to play a game with me showing that a customer is not worth it. I feel that this type of actions show that Pick n Pay has clearly no loyalty to there customers also that the customer can be pushed from pillar to post. I would like someone to call me hopefully from senior management so that I can explain and also show my dissatisfaction in there attitude and service. Please can this be treated with a matter of urgency. </span></p> </div> </div> </div> </div> <hr style="box-sizing: content-box; height: 0px; margin-top: 20px; margin-bottom: 20px; border-top-width: 1px; border-top-style: solid; border-top-color: #eeeeee;" /></div> </div> </div> <div class="row review-section-spacer" style="border-style: none; outline: transparent none; margin-right: -15px; margin-left: -15px;"> <div class="col-xs-12" style="border-style: none; outline: transparent none; padding-right: 15px; padding-left: 15px; position: relative; min-height: 1px; float: left; width: 360px;"> <div class="review-section-head" style="border-style: none; outline: transparent none; margin-bottom: 15px; height: 45px; color: #ffffff; font-size: 16px; background-color: #0fa8e3;"><a style="color: #337ab7; border-style: none; outline: transparent none; -webkit-transition: all 0.2s linear; transition: all 0.2s linear;" name="reply"></a><span style="line-height: 45px; padding-left: 10px;"> Post a Reply</span></div> <div class="review-message-details" style="border-style: none; outline: transparent none;"> <div class="widget-area no-padding blank" style="border-style: none; outline: transparent none; margin-top: 30px; border-top-left-radius: 4px; border-top-right-radius: 4px; border-bottom-right-radius: 4px; border-bottom-left-radius: 4px; -webkit-box-shadow: none; box-shadow: none; float: left; position: relative; width: 330px; background-image: none; background-attachment: scroll; background-position: 0px 0px; background-repeat: repeat;"> <div class="status-upload" style="border-style: none; outline: transparent none;"><form class="form form-reply" accept-ch****t="UTF-8" action="https://www.hellopeter.com/messages" method="POST" name="message-review-reply" novalidate="novalidate"> <div id="mceu_2" class="mce-tinymce mce-container mce-panel" style="box-sizing: content-box; border: 1px solid rgba(0, 0, 0, 0.2); outline: 0px; vertical-align: top; color: #333333; font-family: 'Helvetica Neue', Helvetica, Arial, sans-serif; text-shadow: none; float: none; position: relative; width: auto; height: auto; white-space: nowrap; cursor: inherit; -webkit-tap-highlight-color: transparent; line-height: normal; direction: ltr; max-width: none; visibility: hidden; background-color: #f0f0f0; background-position: initial; background-repeat: initial;" tabindex="-1"> <div id="mceu_2-body" class="mce-container-body mce-stack-layout" style="box-sizing: content-box; outline: 0px; vertical-align: top; color: #333333; text-shadow: none; float: none; position: static; width: auto; height: auto; cursor: inherit; -webkit-tap-highlight-color: transparent; direction: ltr; max-width: none; background-position: initial; background-repeat: initial;"> <div id="mceu_3" class="mce-edit-area mce-container mce-panel mce-stack-layout-item mce-first mce-last" style="box-sizing: content-box; border-style: solid; border-width: 1px 0px 0px; border-color: rgba(0, 0, 0, 0.2); outline: 0px; vertical-align: top; color: #333333; text-shadow: none; float: none; position: relative; width: auto; height: auto; cursor: inherit; -webkit-tap-highlight-color: transparent; direction: ltr; max-width: none;" tabindex="-1"><iframe id="comment messageArea_ifr" style="box-sizing: content-box; outline: 0px; vertical-align: top; color: #333333; text-shadow: none; float: none; position: static; width: 328px; height: 120px; cursor: inherit; -webkit-tap-highlight-color: transparent; direction: ltr; max-width: none; display: block; background-position: initial; background-repeat: initial;" title="Rich Text Area. 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53 replies
116 months ago
What must a person do to get his money?
<p>Lucille Smith I still await your update or feedback. Like I explained to you the urgency of the matter. Please take this request as serious or urgent. </p>
53 replies
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