Nicolette G

Rapid response

<p>I was alone in my house with three little girls when the alarm was triggered at the back of the house in the early hours of the morning. I assumed that one of the girls had wandered into the lounge and set it off, so (half asleep) I looked into their bedrooms to see who it was. I was horrified to realise that they were all still fast asleep - despite the wailing of the alarm. This meant that I now faced the real possibility of someone breaking into the back of the house and being metres, and seconds, away from the girls and I. I immediately picked the two little ones up and we all ran straight to the front bedroom and locked the door. When Combat Force phoned, I couldn't answer the phone as their phone is at the back of the house. I simply pressed the panic button in the bedroom and prayed that they would arrive FAST! Within about 5 minutes I heard them talking to the neighbour outside, and a few minutes later an armed guard had ushered the girls and I out, and checked the whole house and the back garden for me. It turns out that either a large insect had crawled into the PIR, or a mouse had moved some of the wires in the roof, setting off a false alarm. The guard was really polite and friendly, and I was hugely impressed by the his and his company's response time and professionalism.</p>